Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Kevin C. O'Shea

Lawrenceville,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team, company and personal goals. Proficient in performing daily goals and responsibilities. 8 plus years of extensive experience in retail and sales environments. Will provide in depth knowledge of building exceptional professional and customer experiences through engagement, positive attitude and service.

Overview

13
13

Years of professional experience. Displaying last 3 jobs.

Work History

Materials Technician and Receiving Dock

Penn Medicine
06.2021 - Current
  • Monitor inventory levels of assigned par location on a daily basis with use of electronic handheld devices and various applications.
  • Put stock away correctly.
  • Communicates with supervisor and staff over any stocking trends or supply issues associated with inventory.
  • Cross-trained for multiple departments.
  • Demonstrates creative thinking and problem-solving skills.
  • Shipping and receiving program knowledge (Lawson System).
  • Scan incoming inventory off of UPS, FED-EX and various parcel services.
  • Deliver and distribute packages throughout hospital to various departments.
  • Equipment and supply purchasing experience.

Automotive Sales Consultant

Hamilton Honda
12.2020 - 05.2021
  • Retain information of new and used automobiles.
  • Forge professional relationships with clients.
  • Make phone calls to current clients regarding lease information, maintenance milestones and service needs.
  • Answered 25-50 telephone and email inquiries from potential customers daily.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Prepared purchased vehicles and completed final delivery checks.
  • Put client first.

Appliance Sales Specialist

Gerhard's Appliance
01.2020 - 04.2020
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
  • Maintained product knowledge to assist and educate customers on options available.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Follow up with clients in all aspects of sales process in regards to experience, product questions and concerns.
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Developed strong rapport with customers and created positive impression of business

Education

Associate of Science - Digital Communications And Multimedia

Mercer County Community College
West Windsor, NJ
05.2015

Skills

  • Complex Problem-Solving
  • Processing Orders
  • Inventory Management
  • Customer Satisfaction
  • Teamwork Skills
  • Retail Experience in Multiple Fields
  • Extensive Customer Service Experience
  • Proper Phone Etiquette
  • Product Knowledge
  • Active Listening
  • Reliable
  • Effective Time Management

Timeline

Materials Technician and Receiving Dock

Penn Medicine
06.2021 - Current

Automotive Sales Consultant

Hamilton Honda
12.2020 - 05.2021

Appliance Sales Specialist

Gerhard's Appliance
01.2020 - 04.2020

Associate of Science - Digital Communications And Multimedia

Mercer County Community College

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Kevin C. O'Shea