Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Ramirez

Austin,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Production Associate

Tesla
01.2023 - 01.2024
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Reviewed production schedules and streamlined processes.
  • Maintained organized work area by cleaning and removing hazards.
  • Adjusted machines to increase productivity for runs.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Managed inventory levels and restocked supplies to keep up with high production needs.
  • Organized work to meet demanding production goals.
  • Checked and wrapped items, placed in boxes and labeled cartons for shipping.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Inspected final products to assess compliance with quality standards and established tolerances.

Customer Service Representative

Whataburger
10.2020 - 12.2021
  • Keeping a neat, clean, professional appearance at the restaurant
  • Cross-trained and backed up other customer service managers.
  • Excellent multitasking while taking orders, making drinks, serving guests, and bussing around the restaurant.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.

Cashier

Mcdonalds, PDI FOODS
01.2019 - 01.2020
  • Delivers exceptional customer service at all times
  • Reliable and focused during long periods of time
  • Help the crew get up to speed when most needed
  • Perform closing duties and keep the store clean throughout the shift.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

high school diploma -

Delvalle High School
Delvalle, TX
05.2023

Skills

  • Quality Assurance
  • Worksite safety
  • Conveyor System Operation
  • Safe Machine Operation
  • Machine Setups
  • Visual inspections
  • Call center experience

Languages

Spanish
Professional Working

Timeline

Production Associate

Tesla
01.2023 - 01.2024

Customer Service Representative

Whataburger
10.2020 - 12.2021

Cashier

Mcdonalds, PDI FOODS
01.2019 - 01.2020

high school diploma -

Delvalle High School

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Kevin Ramirez