Kevin Dennis Schultz ADN, CPT, CpHT
Jacksonville,FL
Summary
Goal, Police Dispatcher adept at multitasking and over 20yrs healthcare experience. Very adept at learning new software platforms. Also able to manage high pressure situations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Trained by Coast Guard in Alaska for search and rescue and fire control.
Overview
23
23
years of professional experience
Work History
Deckhand
Allen Marine Tours
04.2023 - 07.2023
- Worked with Coast Guard and received training in the event of vessel in distress.
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
- Updated emergency procedures to handle over critical situations.
Assistant Front Office Supervisor
First Coast Cardiovascular
03.2021 - 12.2021
- Assisted head supervisor with management of cardiovascular clinic Regularly saw 100 to 150 patient's daily
- Responsible for insuring front staff was educated on verifying insurance and copays as well as obtaining referral's if needed
- Ensuring patients were checked in correctly for visit or testing and insuring patients were scheduled properly for follow up visits or testing
- Coordinated with Doctors for procedures at hospital setting and insuring insurance had been approved or referral's received
- Interviewed potential new hires with senior staff and reviews of current staff performance
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Responsible for discussing complaints or concerns with patients and addressing them or escalating them to proper director
- Insuring staff was addressing all voicemail's from patients and calling and confirming patient appointments.
- Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Charge Nurse and Cathlab Nurse
Memorial Hospital
05.2017 - 02.2020
- Charge nurse on Progressive care ICU step-down unit
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Interviewing of new hires such as RNs and CNAs. Staffing of unit, auditing of staffs charting and efficiency
- Quarterly reviews of staff performance and possible needs for more education
- Supervised and managed daily scheduling, tasking and administration.
- Transferred to Cath lab to be circulating nurse for cardiovascular procedures in 2019
- Reviews of outcomes workflow improvement
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Preformed seminars to other units on needs for patients to be tracked and new patients admitted and follow up after discharge to record outcomes.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
RN Charge
Cystic Fibrosis Clinic
01.2017 - 04.2017
- University of Vermont 3 month travel assignment
- In charge of running Cystic Fibrosis clinic and clinical trials of 2 new medications for treatment
- Managed approximately 30 to 35 patients with Cystic Fibrosis and Chronic asthma
- Coordinated with patients for scheduling and admin of trial medications and coordinated with insurance companies and Medicare
- Responsible for keeping detailed records of patient outcomes
- Sat on Pulmonary board to provide detailed outcomes patient reported with senior Medical staff.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Charge RN
Community Hospice
01.2011 - 12.2016
- Responsible for region of care of 25-30 patients
- Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration.
- Coordinated with several insurance companies and Medicare to insure care was within guidelines
- Supervised and managed daily scheduling, tasking and administration.
- Workflow improvement and need for certification of patients
- Responsible for admission and discharge auditing and interviewing of new hires
- Addressed deficits of current employees had with monthly reviews.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Charge Preceptor RN
Mayo Clinic
08.2008 - 08.2011
- Charge RN on Oncology Bone Marrow Transplant unit
- Coordinated care for Bone Marrow Transplant program
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Supervised and managed daily scheduling, tasking and administration.
- Follow up with patients for up to 6 months to track performance of program
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Member of hospital's pharmacy coordination board, with monthly meetings on needs of each unit and how to improve workflow.
- Educated patients and answered questions about health condition, prognosis and treatment.
Pharmacy Assistant Charge Buyer
Baptist Medical Center
02.2006 - 08.2008
- Hospital was expanding and pharmacy getting larger there was difficulty
- Placed in charge of program to improve efficiency of stock management, inventory and shortages of medications
- Responsibility was to insure technicians were preforming inventory correctly
- Charge of auditing every unit in hospital for medication shortages
- Coordinated with all nurse managers that were in charge of units
- Was able to remove medication from units that did not require them. Increased ability for nurse to access medications required.
- Audit result was able to save hospital $85,000.00 worth of medications hospital did not need.
- Monitored company inventory to keep stock levels and databases updated
- Received and processed stock into inventory management system
- Proved successful working within tight deadlines and fast-paced atmosphere
Pharmacy Application Specialist
Baptist Medical Center
01.2006 - 08.2008
- Promoted to Pharmacy Application Specialist to be in charge of new role out of Robot system made by Mckesson preparation of medication packages
- Charge out of new Emar system between Mckesson, Cerner and Citrix
- Created manuals and published guidelines for proper use of systems.
- Coordination with all nurse managers in hospital with new system delivery and education on use of new Emar
- Charge of any discrepancies with medication and nurse documentation for possible diversion
- Responsible for investigation of irregular practices and reporting to risk management if necessary
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Frequently auditing and correcting discrepancies
- Devised technical strategies, created system designs and developed presentation materials for applications.
- Trained staff on proper use of systems and conducted orientation seminars.
- Decreased need for several technicians to fill hospital medication daily inventory from 5 to 2.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Resolved problems, improved operations and provided exceptional service.
Coordinator Chemotherapy Technician Program
Baptist Medical Center
05.2005 - 08.2007
- Became Chemotherapy certified in order to mix high risk chemotherapy medication infusions in order to take responsibility from pharmacist saving cost for preparation of Medications.
- Gathered and organized printed materials required for program participation.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- As only tech certified ; I was dual role as lead of all techs and chemotherapy program for Baptist Medical and Wolfson's Children's Hospital
- Coordinated with certifying body in order to educate and train technicians under me to get certified.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Lead Technician
Baptist Medical Center
01.2002 - 01.2003
- Supervised all pharmacy technicians Provided Education, auditing technicians were performing duties correctly
- Responsible for interviewing of new hires
- Insured their technicians credentials were up to date
- Workflow was followed appropriately to insure accuracy and timely delivery
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Directed and supervised team of 20 technicians
- Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action
- Led monthly meetings to coordinate support efforts across multiple departments
- Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution
Pharmacy Technician Level 1
Baptist Medical Center
01.2001 - 02.2002
- Delivered medications to nursing units in 500 plus bed hospital
- Obtained state certification to mix IV medications
- Responsible for mixing IV medications such as antibiotics for hospital nursing units
- Prepared roughly over 600 infusions daily focusing on proper medications to minimize mistakes.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Certified in Chemotherapy and Biotherapy - Oncology
Nursing Society
Florida2009
Associate of Applied Science - Nursing
Keiser University
Florida08.2008
Diploma Pharmacy Technician - Pharmacy Technology
Thomson Education Direct
Online03.2002
Skills
- Office organization
- Medical office administration
- Knowledge of supervisory concepts
- Developing office systems
- Medical Office Management
- Front-end supervision
- Back office
- Supervisory expertise
- Front office operations
Timeline
Deckhand
Allen Marine Tours
04.2023 - 07.2023
Assistant Front Office Supervisor
First Coast Cardiovascular
03.2021 - 12.2021
Charge Nurse and Cathlab Nurse
Memorial Hospital
05.2017 - 02.2020
RN Charge
Cystic Fibrosis Clinic
01.2017 - 04.2017
Charge RN
Community Hospice
01.2011 - 12.2016
Charge Preceptor RN
Mayo Clinic
08.2008 - 08.2011
Pharmacy Assistant Charge Buyer
Baptist Medical Center
02.2006 - 08.2008
Pharmacy Application Specialist
Baptist Medical Center
01.2006 - 08.2008
Coordinator Chemotherapy Technician Program
Baptist Medical Center
05.2005 - 08.2007
Lead Technician
Baptist Medical Center
01.2002 - 01.2003
Pharmacy Technician Level 1
Baptist Medical Center
01.2001 - 02.2002
Certified in Chemotherapy and Biotherapy - Oncology
Nursing Society
Associate of Applied Science - Nursing
Keiser University
Diploma Pharmacy Technician - Pharmacy Technology
Thomson Education Direct
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