Kevin Hart
The Villages
Summary
Results-driven Director of Operations with extensive experience in managing daily operations and enhancing efficiency. Proven ability to lead cross-functional teams and implement strategic initiatives that boost productivity and reduce costs. Strong adaptability and interpersonal skills facilitate effective collaboration and quick mastery of new challenges. Demonstrated success in operational improvements and sales that drive organizational success.
Overview
31
31
years of professional experience
Work History
Director of Operations and Sales
Keller Williams Capital Partners/ Hart Property Advisors
Dublin
01.2009 - Current
- Oversaw operations and business development for a high-growth team of agents, enhancing client service reputation.
- Achieved significant market share growth through targeted marketing and strong repeat business rates.
- Managed a team of 15 real estate agents, generating over $30M annually.
- Developed impactful marketing strategies to facilitate the closure of over 150 properties per year, with a $20K average marketing expenditure.
- Transformed client perceptions of real estate by overseeing all aspects, from project management and remodeling to the closing process.
- Established mentorship program for agents, providing coaching and professional development opportunities.
- Managed a property portfolio of 15 personal units, ensuring optimal performance and tenant satisfaction.
- Reviewed monthly financial statements for team and franchise to assess operational effectiveness.
Senior Design Advisor
Coppertree Homes
Dublin
01.2013 - 01.2014
- Generated average monthly sales of $2M through buyer interviews that defined needs and preferences.
- Designed customized home plans in collaboration with architects to create market-driven floor plans.
- Sourced and secured lots in prime new-build communities by negotiating competitive land contracts.
- Developed engaging online content and social media messaging to strengthen brand presence.
- Collaborated with local developers on zoning and planning to secure additional land opportunities.
- Executed lot selection strategies by negotiating purchases for optimal development potential.
- Led various roles as custom builder, adapting to diverse project requirements.
Sales Consultant
Fischer Homes
Columbus
01.2009 - 01.2013
- Achieved President’s Circle honors for highest sales volume in business, recognized as Sales Leader and Sales Consultant of the Year for Division.
- Delivered top-ranked performance despite economic challenges and market saturation.
- Implemented consultative prospecting strategy to boost client engagement and conversion rates.
- Streamlined financial approval processes through comprehensive, approval-ready package submissions.
- Optimized pipeline management using project management system while ensuring high customer satisfaction.
- Collaborated with Marketing team to evaluate and deploy high-ROI channels for enhanced brand awareness and lead generation.
Business Owner and Real Estate Agent
Your Home Source
Dublin
01.2005 - 01.2009
- Assumed ownership of organization, achieving $18M in annual revenue and 220+ transactions.
- Drove 15%-20% of total company volume while recruiting and mentoring new sales agents.
- Managed sales lifecycle from prospect identification to transaction closure for pre-existing and new-build properties.
- Recognized as top real estate agent for Central Ohio’s leading homebuilder, M/I Homes.
- Conducted business with respect, enhancing reputation within builder community.
- Sold property during Parade of Homes event, gaining notable recognition.
Sales Consultant / Trainer
Bob Webb Homes
Lewis Center
01.2002 - 01.2005
- Outpaced previous sales consultant by far, selling 3 homes in 30 days—as opposed to his 2 homes in 12 months—and, on average, outperformed peers by 2-fold, producing annual sales on $200K-$400K transactions, of $10M+.
- Leveraged self-starter nature and unwavering drive to excel in a new industry selling custom homes to the quality conscious buyer.
- Differentiated the product in the eyes of the client, promoting value-added features, post-sale service, and exceptional support throughout the selection and building process.
- Presented marketing ideas to increase traffic and conversion of prospects into buyers, and worked with internal stakeholders to create a client referral program to produce a sustainable stream of leads.
- Captured $8M in business in the first 12 months and ranked #1 company-wide, in part by teaming with buyers to pinpoint needs, and then working with internal peers to deliver modified plans and features that exceeded customers’ expectations.
- Developed and implemented a new sales training program, leveraging team-wide successes and awareness of best practices in consultative sales, to create a program which improved onboarding and sales consultant results.
Senior Sales Executive
Valeant Pharmaceuticals
Columbus
01.2002 - 01.2003
- Captured 75+ new accounts within six months, significantly increasing market share through targeted promotions.
- Reestablished relationships with dormant clients by consistently meeting needs and delivering effective solutions.
- Provided tailored educational opportunities, enhancing client understanding and engagement with subject matter expert events.
- Achieved a 91% close rate, contributing to regional and national market share growth in Central Ohio.
Senior Business Analyst / Inventory Manager / Sales Consultant
Cardinal Health
01.1995 - 01.2002
- Promoted throughout 5 roles in 7 years—Systems Support Specialist, Project & Support Supervisor, Sales Consultant & Inventory Manager, Sales Consultant for Hospital & Managed Care, and Senior Business Analyst—based on track record of results.
- Grew a 2-state territory to produce $12M in annual sales—as a Sales Consultant—through new contract acquisition, resolution of Distribution Center issues, and cultivating relationships with hospital CEOs and managed care organizations.
- Facilitated educational presentations during Cardinal sales training programs—as a Project & Support Supervisor—ensuring the delivery of product details based on customers’ needs.
- Led a team of 25 analysts in designing technical infrastructures.
Education
MBA - International Finance
Ashland University
Ashland, Ohio01.2019
MBA prep courses - Accounting, Finance and AutoCad
Columbus State Community College
Columbus, Ohio01.2018
BBA - Business Management & Finance
Marshall University
Huntington, West Virginia01.1994
Skills
- Financial statement analysis
- New business development
- Relationship management
- Consultative selling
- Program and project management
- Budgeting and forecasting
- Marketing strategies
- Sales pipeline management
- Operations leadership
- Brand strategy
- Market analysis
- Technology optimization
Leadership Roles
- Board of Directors, Ohio Realtors Association
Finance and Budget Committee
- Board of Directors, Columbus Realtors Association
FInance Committee and Fundraiser Director Liaison
- President, Hilliard Area Realty Association
- Co-Chair, Builder Realtor Alliance Committee
- President, Marshall University Alumni Central Ohio
Timeline
Senior Design Advisor
Coppertree Homes
01.2013 - 01.2014
Director of Operations and Sales
Keller Williams Capital Partners/ Hart Property Advisors
01.2009 - Current
Sales Consultant
Fischer Homes
01.2009 - 01.2013
Business Owner and Real Estate Agent
Your Home Source
01.2005 - 01.2009
Sales Consultant / Trainer
Bob Webb Homes
01.2002 - 01.2005
Senior Sales Executive
Valeant Pharmaceuticals
01.2002 - 01.2003
Senior Business Analyst / Inventory Manager / Sales Consultant
Cardinal Health
01.1995 - 01.2002
MBA - International Finance
Ashland University
MBA prep courses - Accounting, Finance and AutoCad
Columbus State Community College
BBA - Business Management & Finance
Marshall University
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