Kevin Infante Padilla
Morgan Hill,CA
Summary
Enthusiastic student equipped with a solid academic foundation and hands-on experience in consumer-centric roles. Known for my adaptability and strategic thinking, I excel in dynamic environments. Eager to apply all my experience and skills and aim to contribute innovative solutions while gaining practical experience in a diverse business setting.
Overview
4
4
years of professional experience
Work History
Valet
Brand Enhance
02.2023 - 12.2023
- Exceptional customer service and interpersonal communication abilities, with a focus on anticipating and catering to the unique preferences and needs of high-end clientele
- Led the team at times by managing the drive and facilitating tasks to my co-workers during intense event days
- Carefully and responsibly parked 50-100 cars a day whilst building trust with guests and maintaining a good image for the company
- Explained the services thoroughly to guests to help increase hotel profits and customer satisfaction
- Located and retrieved vehicles quickly to minimize customer wait times.
Restaurant Team Member
Rosy's At The Beach
05.2022 - 09.2023
- Cultivated strong customer relationships through personalized service to help repeat patronage
- Greeted guests pleasantly and answered all questions while trying to effectively implement upselling techniques to help generate more sales
- Collaborated with a large staff team to ensure seamless service during peak hours, fostering an efficient work environment
- Developed creative materials for in-house displays to amplify site awareness and consumer interest
- Resolved customer inquiries and complaints with empathy and professionalism to enhance the consumer experience
Courtesy Clerk
Safeway
04.2020 - 10.2020
- Gained valuable insight into consumer behavior and preferences in a retail environment.
- Participated in merchandising, understanding the importance of product placement and visual appeal in marketing
- Leveraged customer interactions as opportunities to practice and refine public speaking and empathy skills, essential for understanding and responding to customer needs and preferences
- Consistently assisted customers and maintained store organization and cleanliness to positively represent the company's brand and values
Education
BBA - Business Marketing And A Minor in Leadership
Chapman University
Orange, CA06.2025
Skills
- Fluent in Spanish
- Excel
- Attention to Detail
- Conflict Resolution
- Interpersonal
- Collaboration
- Effective Listening
Timeline
Valet
Brand Enhance
02.2023 - 12.2023
Restaurant Team Member
Rosy's At The Beach
05.2022 - 09.2023
Courtesy Clerk
Safeway
04.2020 - 10.2020
BBA - Business Marketing And A Minor in Leadership
Chapman University
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