Kevinisha Mays
Leander,TX
Summary
Dynamic professional with a diverse skill set in customer service, accounting, finance, IT tech, and construction. Possessing strong time management skills and expertise in OSHA safety regulations, with a proven ability to multitask effectively. A self motivated individual with a passion for delivering top-notch customer service and ensuring accuracy in financial transactions. Known for exceptional problem-solving abilities and a proactive approach to tasks. A results-oriented team player with a strong work ethic and commitment to excellence in all endeavors.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Officer
GardaWorld
05.2024 - Current
- Maintains a spotless OSHA safety record
- Excellent communication and presentation skills for management and field personnel
- Dedicated to maintaining safety on each job site
- Perform a detailed risk analysis of the construction site and ensure appropriate protocols are followed
- Monitor all entry points, check credentials of individuals entering or leaving the site, and maintain records of visitors and contractors.
Patient Care Technician
HCA Healthcare
09.2023 - Current
- Provided direct care to patients with long- and short-term treatment by carefully observing day-to-day patients' health and wellness including overall patient health, recovery, and reactions to treatment
- Updated patient records to reflect new information and report any changes or potential health issues to doctors and nurses
- Effectively communicate with patients, doctors, and patient representatives while adhering to the Health Insurance Portability and Accountability Act (HIPAA)
- Maintained patient confidentiality while allowing the flow of health information needed to provide and promote high-quality health care.
Caregiver
Resource care
09.2015 - Current
- Assists individuals with daily tasks and activities so that their patients can live more independent lives
- Assist with making sure each patient is organized and structured throughout the day
- Assist with helping and keeping track of care plans
- Helping clients take prescribed medication
- Assisting clients with ambulation and mobility around the house or outside (doctor's appointments, walks, etc.)
- Assisting clients with personal care and hygiene
- Regularly assists one patient with personal care tasks such as eating and bathing
- Accompanies patient on personal errands, including grocery shopping and wellness appointments
- Help clients with physical therapy exercises
- Plan and prepare meals with assistance from the clients (when they are able)
- Do the client's shopping or accompany them when they shop
- Perform light housekeeping duties that clients can't complete on their own
- Be a pleasant and supportive companion to every patient
- Report any unusual incidents throughout the day
- Act quickly and responsibly in cases of emergency.
Driver/Messenger
GardaWorld
03.2020 - 09.2023
- Safely transport money or valuables from one place to another
- GardaWorld is shaping the future of cash management
- Provide clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services
- Equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners
- Process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise
- Provide clients with solutions throughout their cash supply chain, including secured transportation, cash vault services, cash processing and forecasting, and ATM and cash recycler services
- Handle the largest fleet of armored vehicles, sophisticated technology, and a team of experienced security professionals.
Retail Wireless Sales Representative
Cricket Wireless
03.2017 - 02.2020
- Selling Wireless Plans, Phones and accessories
- Provide the best customer service to retain customers and gain referrals
- Able to Open and Close while following the correct procedures
- Understand responsibility when it comes to store shifts and times
- Maintain Store appearance
- Work Flexible Hours, including weekdays, and weekends, some holidays
- Outside marketing to advertise to potential candidates for our service and devices
- Participate in meetings inside and outside of the store
- Outstanding Bonuses Available based on performance.
Child Care
YMCA
01.2016 - 01.2017
- Consistently demonstrate positive interaction with all children
- Talk to them and treat them with dignity and respect
- Consistently demonstrate positive discipline
- Teach and redirect rather than scolding or reprimanding them
- Firmly and consistently enforce the rules
- Ensure that redirection is a natural consequence of violation
- Express clear expectations and hold children accountable for adhering to them
- Help children to develop a positive self-esteem and sense of self-worth
- Consistently demonstrate and reinforce the values of caring, respect, honesty, and responsibility
- Meet deadlines in the planning and implementation of the monthly or weekly calendars for programs which includes the creation and daily adherence of engaging, enriching programming
- Encourage parents to participate or volunteer in special events or on field trips
- Communicate on a daily basis regarding the behavior of their children positive and negative
- Introduce myself to parents and communicate with them regularly regarding program information
- Express appreciation for their interest in their child(s) participation in the program.
Seasonal Merchandise Associate and Fitting Room Attendant
T.j. Maxx
01.2013 - 01.2015
- Customer Service
- Stocking new products as they come in or as the shelves get low
- Organizing the products on the shelves
- Tidying up the store
- Answering questions for customers and helping them find products
- Receiving new shipments
- Monitoring inventory levels
- Building and setting up special product displays
- Helping out in other areas as needed to keep the store running smoothly
- Arranged and maintained the apparel and home department through sufficient stocking of the sales floor, correct pricing, and ad signs
- Inventory count of all apparel in and out of fitting room
- Responsible for keeping the fitting room area clean and organized.
Education
Associate's degree - Criminal justice
Austin Community College
Austin, TX01.2022
High school or equivalent -
Leander high school
Leander, TX01.2015
Skills
- Fast Learner
- Customer Service
- Computer Skills
- Security
- Surveillance
- Data Entry
- Microsoft Office (8 years)
- Customer service (9 years)
- Law Enforcement
- Home Care
- Sales
- Organizational skills
- Technical support
- Computer networking
- Leadership
- Patient care
- Construction site
- Analysis skills
Certification
- Level III license, 09/2025
- CPR Certification, 09/2025
- BLS Certification, 09/2025
- Driver's License
- Armed Security License, 10/2024
- Guard Card
- Class D Security
- OSHA 10, Present
Languages
English
Full Professional
Timeline
Officer
GardaWorld
05.2024 - Current
Patient Care Technician
HCA Healthcare
09.2023 - Current
Driver/Messenger
GardaWorld
03.2020 - 09.2023
Retail Wireless Sales Representative
Cricket Wireless
03.2017 - 02.2020
Child Care
YMCA
01.2016 - 01.2017
Caregiver
Resource care
09.2015 - Current
Seasonal Merchandise Associate and Fitting Room Attendant
T.j. Maxx
01.2013 - 01.2015
Associate's degree - Criminal justice
Austin Community College
High school or equivalent -
Leander high school
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