Joshua J. Santana Rios
Kissimmee,FL
Summary
Reliable, energetic, and resourceful worker experienced with warehouse environment and over ten years of experience in customer service. Fully bilingual (Spanish /English). Patient, alert, and logical worker. Quick learner able to work independently with little supervision. Ability to work nights, extended hours on short notice as needed.
Overview
16
16
years of professional experience
Work History
Self-employed – Kartoonz Musik
Kissimmee, FL
09.2010 - Current
- Sound & music engineering
- Independent work
Uploader/Door manager
Rita Staffing for Southern Glazer’s Wines & Spirit
Orlando, FL
04.2023 - 12.2023
- Responsible for the supervision of four docks
- Lead loading, unloading, shipping, receiving, scanning, sorting, and stocking inventory.
- Scan each cargo with a hand-held device before loading it on loading trucks, so the information gets recorded in computers.
- Safely load and unload goods onto delivery trucks, ensuring proper handling and storage.
- Pay close attention to detail to verify accurate loading and unloading without damage.
- Tag outgoing shipments with relevant information (e.g., batch numbers, expiry dates, destination addresses).
- Update paperwork and record shipment information in the database.
- Collaborate effectively with team members and supervisors to complete tasks in a timely and safe manner.
Merchandiser/Stocker
Walmart
Kissimmee, FL
02.2014 - 09.2016
- Perform stocking duties which include replenishing merchandise, refilling displays, and overall product recovery.
- Assist in stock rotations, shelf resets, and backroom.
- Stocking shelves, bins, cases, and tables with merchandise in a manner that attracts customer attention.
- Load and unload packages, cartons, and equipment.
- Unloads trucks containing packages or cartons.
- Sorts packages in the loading dock area by department codes.
- Handle returned or damaged merchandise.
- Taking care of the display and efficient organization of products in a store.
- Counting items, marking merchandise, and pulling out defective or expired products.
Facilities Maintenance Crew Member
Plaza Del Sol
Bayamon, PR
03.2011 - 12.2013
- Responsible for keeping the facility operating and repairing any problems when they are discovered before they have a chance to worsen.
- Perform cleaning activities such as dusting, mopping etc.
- Perform minor fixes such as repairing broken locks, filling gaps on walls etc.
- Check control panels and electrical wiring to identify issues
- Install appliances and equipment
- Do garden/yard upkeep by mowing lawn, collecting trash etc.
- Conduct maintenance tasks such as replacing light bulbs
- Inspect and troubleshoot equipment and systems (e.g. ventilation)
- Check functionality of safety systems (e.g. fire alarm)
- Collaborate with workers and other professionals during renovations
- Report to a facilities or maintenance manager for issues
Total Properties Care
01.2009 - 01.2010
- My father’s private building maintenance and property management crew member - Business offices, law firms, residential buildings.
- Buffing, waxing, janitorial equipment, leaf blowing, landscaping.
Education
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San Juan Educational High School
Santurce, PRSkills
- Excellent communication skills with a focus on team building and customer relations
- Light repairs, cleaning, inventory management
- Sound & music engineering
LANGUAGE COMPETENCIES
English: fluent (speaking, reading, writing)
Spanish: native language/fluent (speaking, reading, writing)
Timeline
Uploader/Door manager
Rita Staffing for Southern Glazer’s Wines & Spirit
04.2023 - 12.2023
Merchandiser/Stocker
Walmart
02.2014 - 09.2016
Facilities Maintenance Crew Member
Plaza Del Sol
03.2011 - 12.2013
Self-employed – Kartoonz Musik
09.2010 - Current
Total Properties Care
01.2009 - 01.2010
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San Juan Educational High School