Kevin John San Nicolas
Lacey
Summary
Proven to excel in fast-paced environments, I leveraged my problem-solving and efficient driving skills to enhance service quality and customer satisfaction. My punctuality and ability to multitask across diverse roles, from Warehouse Operator to Lead Cargo Agent, consistently improved operational efficiency and team productivity.
Overview
9
9
years of professional experience
Work History
Delivery Driver Helper
Stave Delivery
10.2024 - Current
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Maintained high customer satisfaction by promptly resolving issues related to deliveries and handling special requests professionally.
- Reduced loading time for trucks by efficiently sorting and stacking packages according to the delivery sequence.
Auto Glass Repair Technician
Safelite Auto Glass
05.2024 - 08.2024
- Complete glass repair services quickly while maintaining high-quality results, minimizing downtime for clients.
- Managed inventory effectively to ensure availability of all necessary materials for auto glass repair jobs.
- Improved customer satisfaction by providing efficient and professional auto glass repairs
- Examined assigned vehicle to determine need for further safety or repair work.
Lube Express Technician
Toyota of Olympia
04.2023 - 04.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Completed oil changes and fluid checks in a timely manner, contributing to overall shop efficiency and customer satisfaction.
Warehouse Operator
Medline Industries
12.2022 - 04.2023
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Warehouse Cargo Agent
Dnata Catering
08.2022 - 11.2022
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Examined cargo and freight shipments to check goods' condition.
Lead Cargo Agent
NMI Asset Acquisition Inc.
10.2018 - 05.2022
- Assisted in resolving customs issues for prompt clearance of goods, minimizing delays or penalties.
- Implemented inventory control measures for accurate tracking and management of stored goods.
- Maintained an organized warehouse space to enable efficient storage and retrieval of shipments.
- Trained new employees on company policies, safety regulations, and proper cargo handling techniques.
- Managed a team of cargo agents to effectively handle shipments, resulting in increased customer satisfaction.
- Ensured proper labeling, packaging, and documentation of hazardous materials shipments according to regulatory guidelines.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
Sales Associate
Kmart Guam
12.2015 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma - General Eductaion
Okkodo High School
Dededo, GU06.2018
Skills
- Punctuality
- Loading and unloading
- Route navigation
- Efficient driving
- Organization
- Willing to learn
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Timeline
Delivery Driver Helper
Stave Delivery
10.2024 - Current
Auto Glass Repair Technician
Safelite Auto Glass
05.2024 - 08.2024
Lube Express Technician
Toyota of Olympia
04.2023 - 04.2024
Warehouse Operator
Medline Industries
12.2022 - 04.2023
Warehouse Cargo Agent
Dnata Catering
08.2022 - 11.2022
Lead Cargo Agent
NMI Asset Acquisition Inc.
10.2018 - 05.2022
Sales Associate
Kmart Guam
12.2015 - 10.2018
High School Diploma - General Eductaion
Okkodo High School
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