KEVIN JOHNSON
Conroe
Summary
Dynamic sales executive with extensive experience in both independent and collaborative environments, dedicated to nurturing client relationships and driving revenue growth. Proven ability to identify key decision-makers within prospect accounts, effectively initiating the sales process and achieving outstanding results. Strong team player collaborating with management to develop innovative strategies that enhance sales performance and optimize approaches. Committed to delivering exceptional service and exceeding targets through a resourceful and proactive mindset.
Overview
7
7
years of professional experience
Work History
Customer Success Representative
CoinFlip
09.2024 - Current
- Analyzed customer feedback to make recommendations for process improvements.
- Collaborated with cross-functional teams to identify root causes for customer issues.
- Developed strong relationships with customers to ensure satisfaction and loyalty.
- Conducted proactive outreach campaigns to ensure customer satisfaction throughout the product lifecycle.
- Followed up with customers post purchase to ensure they were satisfied with their experience.
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
Corporate Partnership Executive
ACP Productions
05.2024 - 08.2024
- Aligned business development with brand objectives to promote company mission and values.
- Represented company at industry events, conferences, and meetings.
- Developed, structured and closed partnership deals with target partner organizations delivering enduring value to business.
- Organized partner meetup program for proper partner onboarding, awareness, engagement and maximum return on investment.
- Boosted business acquisition with strategic prospecting initiatives and pursuit of favorable partnerships.
- Increased lead pipeline through daily prospecting and cold calling within sales territory.
Sale Representative
Sleep Number
12.2022 - 01.2024
- Build relationships with customers.
- Proactively and effectively communicate product features and benefits, as well as promotional information.
- Utilize the sales process to discover each customer's unique sleep needs and lead them through Sleep Number products that will be best for them.
- Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills.
LOAN CONSULTANT
Auto Approve
05.2022 - 11.2022
- Energetically handled a high volume of inbound/outbound calls, bringing in loan applications from prospects by building value around the organization and gaining trust as a consultant.
- Steered overall activities involved in managing multiple queues to meet or exceed set targets.
- Reviewed credit reports and performed initial underwriting on applications.
- Created consumer auto loan packages to aid our member's financial needs and educate the members on how to repair and improve their credit.
ACCOUNT SALES REPRESENTATIVE
LoadSmart
10.2021 - 05.2022
- Attained and executed business deals on a consistent basis resulting in 22% growth in sales results by prioritizing customer financial priorities, developing distinct strategies, and incorporating economic drivers unique to the customer's freight logistics industry.
- Analyzed, investigated, estimated, negotiated and settled final TMS systems acquisition.
- Utilized investigative and negotiation skills to resolve a variety of commercial transport routing services.
- Coordinated and implemented in office training routine for newly enrolled practices.
- Collaborate in recruitment outreach to prospective sales/service team members.
BDR
EFinancial
12.2020 - 10.2021
- Use data, analytics and advanced video technology to evaluate prospective financial packages to write and estimate accurate personal loan proposals.
- Directed up to 22 accounts of moderate severity and complexity simultaneously within a 30 day cycle period.
- Ensured state and department procedures and standards were followed in refinancing and loan processes.
- Consistently maintained a 98% quality control rate and averaged 106% over monthly productivity goals.
Team Lead
Harcoza
12.2018 - 12.2020
- Advocated to develop and implement new sales strategies and provided innovative ideas to improve operational efficiency.
- Identify and recommend referral of potentially viable leads to the sales force to cross-reference data and arrange field appointments.
- Capture and oversee aggressive follow-ups with prospects, sales/service processors and accounts receivables.
- Proactively and independently facilitated the training of new hires by conducting detailed one on-one coaching sessions.
Education
Business Marketing -
Parkland College
Champaign, IL05.2018
Skills
- Client relationship management
- Sales training facilitation
- Performance tracking and analysis
- Fostering a positive environment
- Clear and concise communication
- In-depth product knowledge
- Sales proficiency
- Experience with CRM systems
- Solution-oriented sales approach
- Sales lifecycle management
- Sales presentations
- Key account management
- Client engagement
Website Portfolio Profiles
LinkedIn, www.linkedin.com/in/kevin-johnson
Activities
- Basketball
- Environmental conservation
- Art
- Travel
Languages
English
Native or Bilingual
Timeline
Customer Success Representative
CoinFlip
09.2024 - Current
Corporate Partnership Executive
ACP Productions
05.2024 - 08.2024
Sale Representative
Sleep Number
12.2022 - 01.2024
LOAN CONSULTANT
Auto Approve
05.2022 - 11.2022
ACCOUNT SALES REPRESENTATIVE
LoadSmart
10.2021 - 05.2022
BDR
EFinancial
12.2020 - 10.2021
Team Lead
Harcoza
12.2018 - 12.2020
Business Marketing -
Parkland College