KEVIN L. OSBORNE

• Counter Sales- including maintaining current knowledge of consumer preferences.
• Ordered parts for customers, repair shops, and service departments for use in Auto repair equipment.
• Processed and reshelved return orders.
• Provided timely, insightful and accurate reports to upper management.
• Tailor inventory to customers needs improving quality and price.
• Ordered parts for retail and wholesale (i.e. dealerships)
• Monitored and evaluated supplier performance to maintain quality of parts.

• Ordered parts from various distributors to fulfill demands.
• Assisted customers in finding appropriate parts promptly.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Stocked and managed stock of parts.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Maintained extensive understanding of common problems and methods for repair.
• Maintained clean and neat parts counter and sales floor.
• Adhered to company guidelines for performance and compliance.
• Researched vehicles and parts via physical catalogs and electronic means.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Autobody and paint sales
• Hydraulic hose repair
• Machine shop
• Merchandising
• 10 years consecutive prefect attendance

• Same job skills as Whidbey Auto parts except no Hydraulic Hose Repair and Machine Shop.

• Ordered parts from various distributors to fulfill demands.
• Assisted customers in finding appropriate parts promptly.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Stocked and managed stock of parts.
• Autobody and paint sales

-Drivability diagnosis

-Air conditioning

-Tune-up

-Chassis

-Service, new car, and used car departments

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Participated in ongoing training to stay up to date with advancements in automotive technology.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Tuned automotive systems and components to optimize functionality and prolong life of each piece.
• Retained accurate records of purchases and sales.