Accomplished Business/Office Manager with a proven track record at Lifeline Home Health Care of Fayette/LHC Group, excelling in optimizing financial operations and enhancing data security. Renowned for outstanding customer service and effective staff training, I significantly improved productivity and operational efficiency. Expert in office administration and adept at fostering a positive work environment, I consistently meet deadlines and exceed performance targets.
Innovative and goal-oriented Management professional committed to customer satisfaction. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through servant leadership.
Dedicated Home Health Care professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Business/Office Manager
Lifeline Home Health Care of Fayette/LHC Group
09.2002 - 12.2024
Updated reports, managed accounts, and generated reports for company database.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Processed payroll timely and accurately to assure proper payment.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
Enhanced data security measures, safeguarding sensitive information against potential breaches and ensuring compliance with privacy laws.
Established team priorities, maintained schedules and monitored performance.
Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma -
Jessamine County High School
Nicholasville, KY
Skills
Deadline management
Staff training and development
Office administration
Payroll processing
Office inventory oversight
Home healthcare management
Staff training
Customer service
Professional and courteous
Schedule management
File systems maintenance
Records management
Interests
Offering time and support to shelters for the homeless, women, and animals
Cooking
Enjoy participating in fishing for overall physical and mental well-being
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Watching Movies and TV Shows
Video Gaming
Auto Repair/Restoration
Timeline
Business/Office Manager
Lifeline Home Health Care of Fayette/LHC Group
09.2002 - 12.2024
High School Diploma -
Jessamine County High School
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