Manager of Operations
Schweizer/Sikorsky Aircraft
Horseheads, NY
08.1988 - 05.2011
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned work and monitored performance of project personnel.
- Trained employees on additional job positions to maintain coverage of roles.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.