Kevin Mercado

Management professional with 10+ years of experience in sales, renewals, customer success, customer service, training, client management, internal customer management, restaurant management and recruiting. My sales career started in a recruiting role where I was able to become a high-performance representative within 6 months of working there. I was able to do some outside and inside sales roles where I was able to thrive, but due to Covid induced layoffs was cut shorter than anticipated. Technology is one of my passions, so I was able to eventually pilot and create a new role for my current employer where I focused on winning back customers that no longer wanted to renew with us. After creating the role, I worked my way back into management where I now manage a team of 7 pricing specialist in the SMB mountain/central region. I am a fast learning and detail-oriented professional proficient at building and maintaining professional external client relationships. I am looking to build a long-term career where I can enhance my educational and professional skills, along with utilizing my experience and knowledge in sales, renewals, and management to better the team around me.

Full Resume and References Available Upon Request