Summary
Overview
Work History
Education
Skills
Timeline
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Kevin P. Adams

Service Manager / Warehouse / Driver
Cartersville,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

31
31
years of professional experience

Work History

Service Manager

Free Flite Bicycles
Marietta, Georgia
10.2016 - Current
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training to junior employees.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Inventory Control and Adjustments
  • Receiving inventory, scan packages, separate items, prepare necessary documents
  • Warranty work, submit warranties to manufacturers for replacements
  • Purchasing, sourcing for equipment needed for repair work


Manager

Outspokin' Bicycles
Canton, Georgia
12.2005 - 08.2015
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Purchasing, sourcing for equipment needed for repair work

Owner

Southland Disposal
Dallas, Georgia
01.2000 - 12.2005
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Grew business 30% YOY (Year Over Year) to become the largest private waste hauler in Cobb County


Inventory Control Auditor

Xerox Corporation
Atlanta, Georgia
03.1992 - 12.2000
  • Supported reporting, cycle counts, audited accounting and record keeping with accurate updates regarding shipment information.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Education

Pre-Law Study

Kennesaw State University
Kennesaw, Georgia

Skills

Class B CDL

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Timeline

Service Manager

Free Flite Bicycles
10.2016 - Current

Manager

Outspokin' Bicycles
12.2005 - 08.2015

Owner

Southland Disposal
01.2000 - 12.2005

Inventory Control Auditor

Xerox Corporation
03.1992 - 12.2000

Pre-Law Study

Kennesaw State University

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Kevin P. AdamsService Manager / Warehouse / Driver