Proactive Patient Care Technician and Business Owner with extensive experience in direct patient care, business management, and behavioral therapy. Skilled in vital signs monitoring, clinical documentation, and patient education, ensuring compassionate and effective care. Strong leadership and collaboration skills aimed at enhancing patient satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
DaVita
02.2023 - 08.2024
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
Business Owner
Seafood Restaurant
01.2015 - Current
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Trained and motivated employees to perform daily business functions.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Conducted market research to inform product development decisions and identify potential growth areas.
Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Pioneered customer feedback system, utilizing insights to refine products and services continually.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Behavior Therapist
KYO CARE
12.2022 - 02.2023
Established trusting relationships with clients, providing a foundation for successful behavioral change.
Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
Improved client behavior by implementing individualized therapy plans and interventions.
Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
Enhanced client progress by consistently monitoring and adjusting treatment goals.
Advanced motor skill development through structured play activities designed to improve coordination and balance.
Utilized data-driven decision-making processes to inform adjustments to treatment plans, maximizing client outcomes.
Maintained detailed documentation of client progress, ensuring accurate reporting to supervisors and insurance providers.
Facilitated communication and socialization activities at home and in social environments to help individuals develop healthy behaviors.
Facilitated social skills groups, enhancing peer interaction and communication abilities among clients.
Evaluated effectiveness of treatments using objective measures, ensuring continued progress and goal achievement.
Caregiver
Right at Home, Home Health Care
11.2022 - 02.2023
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.