Proven safety and security expert from Marriott's Grande Vista Resort, adept in emergency response (First Aid, CPR) and customer service. Demonstrates exceptional teamwork, problem-solving, and adaptability, ensuring guest safety and enhancing experiences. Skilled in multitasking and maintaining high standards in fast-paced environments. Achieved significant improvements in guest satisfaction and safety protocols.
Safety and Security Officer. Patrolled all areas of the resort to ensure the safety of guests and resort personnel. Performed First Aid and other life saving procedures as needed. Assisted guests with lockouts and delivered packages to guests as necessary. I always look for ways to enhance each guest's experience during their stay at our resort.