Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Accomplishments
Work Availability
Quote
Timeline
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Kevlee Kelly-Laureano

The Bronx,NY

Summary

Customer-oriented Pharmacy Technician with a great understanding of medical ethics and pharmacology. Adept at assisting pharmacists with filling prescriptions based on information and dosages provided by doctors. Committed to assisting customers by answering any questions or concerns about prescribed medications. With my prior experience as a medic in the Army dispensing medication to medical and trauma patient at a one hundred percent proficiency and with the knowledge gain from Pharmacy Training Program i know ill be the best fit and a great asset to the company.

Overview

9
9
years of professional experience
4
4
Certification

Work History

Emergency Medical Technician

US Army National Guard
09.2023 - Current
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Assisted with lifting and moving patients.
  • Dispensed medications and monitored patient reactions.
  • Collaborated with medical doctors and other healthcare professionals.
  • Assessed medical conditions of patients in pre-hospital settings.

Healthcare Manager

US Army
04.2021 - 08.2023
  • Certified Emergency Medical Technician.
  • Schedule and maintains daily appointments.
  • Dispense medications to patients with 100% accuracy level both pills and reconstitution medication.
  • Greet and register patients in a tactful and courteous manner.
  • Primary Instructor for five Combat Lifesaver Classes in which 400 soldiers were trained and qualified as CLS using variety of simulated combat-related injuries.
  • Compiling all paperwork needed for medical training and keeping track of all medical supplies needed.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Reviews patient chart to insure necessary test results and other relevant information is recorded.
  • Evaluate and triage scheduling to meet clinician recommendations regarding the urgency of the referrals.
  • Works closely with the Physician Assistant to ensure soldiers receive timely referred and scheduled care in the battalion.
  • Supervises traffic flow within the clinic for over 500 soldier during National Brigade Training and ensure patient were taken care of and proper transfer of care.
  • Dentist Assistant for over 6 months seeing over 250 soldiers taking x-rays and being a scribe for the dentist interchanging.
  • Headquarter medic for Battalion during National Training Centre Rotation 2022 in which two Battalion Live Fire exercises causality survivability was rated over 95 percent.
  • Team leader for 4 soldiers, took responsibility for scene and unit management to maximize integrated support of patients.
  • Administered IV solutions to dehydrated soldiers .
  • Assisted and collaborated with medical doctors and Physicians to treat patients.
  • Provided vaccine shots and distributed medicine for patients.
  • Took and recorded patient vital signs.
  • Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
  • Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.


Supervisor of Cashiers

Vegan Delight
03.2019 - 11.2020
  • Execute store initiatives related to sales, service, and customer experience with 75 percent retention rate of customers within 6 months.
  • Responsible for all cash handling needs.
  • Providing supervision and leadership to 9 employees to help promote healthy working environment.
  • Assist with managing of receiving and shipping on inventory.
  • Maintain strong knowledge of current and new products, accessories and pricing.
  • Responsible for providing critical customer feedback to owners regarding customer complaints, recognition and products orders.
  • Quickly and accurately counted drawers at start and end of each shift.

Assistant Manager

Andy’s Cuisine
08.2016 - 11.2018
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Rotated merchandise and displays to feature new products and promotions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Housekeeping Supervisor

INN AT BAY HABOUR
06.2014 - 09.2015
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Trained and mentored new staff on cleaning and safety protocols.

Education

Bachelor of Science - Custom And Immigration

Caribbean Maritime University
Kingston Jamaica
01.2017

Skills

  • Registration Processing
  • Patient Evaluations
  • Critical Thinking
  • Quality Patient Care
  • Answer Telephones
  • Registration Service
  • Clinical Staff Management
  • Patient Screening
  • Appointment Scheduling
  • Proper Labeling Procedures
  • Medication Administration
  • Patient Care Assessment
  • Medical Records Management
  • Patient Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Direct Patient Care
  • Emergency patient triage

Affiliations

Extensive exposure to customer service requirements, with the availability to quickly establish rapport with customers aimed at building real relationships; interface effectively and tactfully with individuals of all accountability levels and personality types. Articulate, concise communicator; with excellent reading comprehending and writing skills. Highly capable at maintaining company standards, self-motivated with great Time management skills. Effectively operate a Computer.

Certification

  • EMT-B - Emergency Medical Technician
  • BLS- Basic Life Support
  • Defense Financial Management Certificate Program Level 1- US Army
  • Pharmacy Technician Program- ABC Training Program

Languages

English
Native/ Bilingual
Spanish
Elementary

Accomplishments

  • Army Achievement Medal (AAM)- April 2023
  • Outsanding leadership Award -October 2022
  • Employer of the year- Dec 2019 and Dec 2020

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Emergency Medical Technician

US Army National Guard
09.2023 - Current

Healthcare Manager

US Army
04.2021 - 08.2023

Supervisor of Cashiers

Vegan Delight
03.2019 - 11.2020

Assistant Manager

Andy’s Cuisine
08.2016 - 11.2018

Housekeeping Supervisor

INN AT BAY HABOUR
06.2014 - 09.2015

Bachelor of Science - Custom And Immigration

Caribbean Maritime University

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Kevlee Kelly-Laureano