Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevon Hull

San Diego,CA

Summary

I am an accomplished Desktop Support Specialist with a wealth of knowledge and expertise in providing technical support and testing updates to ensure organizational compliance with guidelines. I possess excellent skills in installations, configurations, and troubleshooting and ensure that hardware, software, and peripherals operate smoothly without any interruptions. As an expert in Reading IT blueprint strategy and executing it flawlessly, my role is critical to the success of any organization. I maintain technology inventory logs to ensure uninterrupted operations. I hold a current active security clearance, possess a CompTIA Security Plus certification, and have extensive knowledge of the food industry. I am confident in my abilities and have the skills to take on any challenge that comes my way, Also I possess a U.S Passport. I'm also a very good team member able to be in leadership roles and apprentice.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Network Technician

Hull Security LLC
San Diego, CA
09.2022 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Maintained compliance with regulatory standards and safety requirements.

• Completed post-installation tests, checking functionality. • Set up and installed network cabling infrastructure. • Terminated Cat6 cable connectors and modular plugs. • installed and configured NVR for CCTV IP • Installed and Configured DVR for CCTV Analog • Installed and Configured Lorex Security Camera Surveillance system • installed and configured Routers • Dress Cable • Label Cable • Identify Ports and Ports Functionally • Setup Workstation • Great Knowledge in PAN, LAN • Install and Configure Switches • Power Over Ethernet (POE) • Install and Configure Access Points, WAP • SOHO networks • Pull Cable. • understatement TCP and UDP • Low Voltage • Troubleshoot Hardware • Maintain and Repair Hardware and Peripheral devices

• Log into Servers

  • Excelled Knowledge with Basic hand tools
  • Excelled Knowledge in Construction Safety and Proper PPE
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Tested components and systems to evaluate performance and identify concerns.
  • Observed equipment operation to diagnose and troubleshoot reported issues.

Field Technician

Technet Partners INC
San Diego, CA
11.2023 - 01.2024
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • 94 count Fiber pulled
  • installed and wired two way splitters
  • installed and wired Punch Panels
  • Trench Digging for vaults
  • Installed and wired ICP
  • Customer Service
  • installed and replaced Coax
  • Terminated RG59 wire
  • Terminated RG6 wire
  • Remediation of coax in hotels/ Businesses.
  • CAT6/5e Keystone
  • Installed PVC conduit
  • Installed barrel connectors / keystone connectors.
  • Used OneExpert CATV Signal Analysis Meter Platform | VIAVI Solutions Inc. To Check for ingress and connection.
  • Installed Modems and Routers.
  • Mounted and Dismounted Televisions.
  • Tested and changed fittings for Outdoor Coaxial Cable Tap 4-way 8-way
  • Created telephone/wire Drops.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Installed and configured new devices and system components.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Contacted customers prior to date of scheduled installation to verify appointment.
  • Cutting into Drywall

Armed Security Officer

Guard West
San Diego, CA
11.2023 - 01.2024
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Desktop Support Specialist

Apex Systems
San Diego, CA
05.2023 - 08.2023
  • Provided technical support to end users in a corporate environment for desktop computers, laptops, and related peripherals.
  • Assisted with the setup of new computer systems as needed for end users.
  • Authored detailed documentation on service call resolutions, providing valuable data on both personnel performance and effective remediation techniques.
  • Purchased, setup and installed new computers.
  • Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
  • Obtained and evaluated information about new systems, peripherals and software technology.
  • Researched and identified solutions to technical problems.
  • Communicated with clients for outstanding customer service and to increase repeat business.

• Traveled to customer locations to complete work for pre-set appointments.

• Conducted service appointments to diagnose and fix problems.

• Completed scheduled appointments on time to drive quality service.

• Helped clients develop coping mechanisms, technical abilities and job skills. Identified opportunities to improve use and functionality of customers systems and provided recommendations.

• Lifted, moved and adjusted clients to ambulate individuals for diverse needs.

• Worked With Secret Internet Protocol Router Network

• worked with Non-Secure Internet Protocol Router Network

• Labeled Declassification and Classification Documents

• Data Transfers Logged service calls and closed work orders by recording issues resolved and services provided.

• Sending emails

• updating software

• Troubleshooting

• Removing Desktop Hardware Components.

• Removing Laptops Hardware Components.

• Releasing and assigning new IP address.

• Usage of Command Prompt

• Created Trouble tickets over the phone

• Conduct Computer Re Images

• connecting to the network

Replaced old assets with new assets -

  • Installed Hubs

• Installed Monitors

• Installed Desktops

• Installed Laptops

• installed new Adapters and cabling

Completed successful Tech Refresh for the U.S navy deploying thousands of new IT infrastructure to maximize their readiness.

• Following strict procedures and policies in highly Secured facilities.

• Making sure All Personal Identification Information is disposed of correctly.

• Worked in Sensitive Compartmented Information facility.

• Used Admin Privileges to log into PC

Installation Technician

Automated Controls
San Diego, CA
02.2023 - 05.2023
  • Installed and configured new equipment and systems according to company standards.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Provided technical support for customers onsite or remotely via telephone or email.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Installed wiring and panels, set configurations for security alarms systems, access control and CCTV systems.
  • Engaged in troubleshooting procedures in newly- and previously installed security systems, consulting manuals and applying technical expertise to resolve performance issues.
  • Wrote and revised maintenance procedures.
  • Instructed customers on device's proper use and maintenance to extend life of equipment.
  • Installed cables inside of walls/Dry wall, within trenches and suspended in air both in residential dwellings and commerical buildings required for security operation.
  • installed and wired thermostats.
  • Reading Blueprints and conducting walkthrough.
  • installing and replacing video severs.
  • Planned security installations by surveying locations, laying out equipment and reading wire plans
  • Tested equipment, connections and signals to verify security system functionality.
  • Monitored physical cable and wire equipment for telecommunications devices to repair power supply, fiber optic and wire distribution systems or accompanying cabinets.
  • trouble shooting
  • Terminating wires.
  • Customer Service
  • Worked on Hvac hardware components for water source heat pumps and variable air volume systems.
  • Maintained Safe and professional workplace for employees/ personnel during projects.
  • Maintained Safe working environment, with proper execution of HVAC guidelines and usage of PPE equipment.
  • Followed, and enforced OSHA guidelines.
  • Wired low voltage Heating and cooling equipment.
  • Installed and wired Delta Controller DAC-304

• Installed and wired Delta controller entelizone-eZV-440

• installed and wired Delta Controller DC-271561

• installed and wired valves

• installed and wired Duck sensor

• installed and wired leak detector

• installed and wired power transformer

• installed and wired MPC Bacnet controller

• Installed and utilized PVC pipe

types of wires utilized-

• cat5

• cat6

• 18/2

• 18/6

Electronic Security Technician

Sev1Tech
San Diego, CA
08.2022 - 02.2023
  • Educated customers on proper ways to use security systems after completing tests and repairs.
  • Educated customers on effective use of security systems.
  • Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
  • Explained how to properly use security systems so that customers were knowledgeable.
  • Responded to maintenance calls and troubleshot devices.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Tested equipment, connections and signals to verify security systems functionality.
  • Installed, tested and serviced alarm systems to determine correction functionality.
  • Installed and repaired enterprise access controls, analog, digital CCTV and network configurations
  • Trained associates on proper operation of security systems to prevent false alarms.
  • worked in high- stress environments using ladders, scaffolds and high-lift equipment as well in confined spaces such as ducts, crawlspaces and vents.
  • Managed physical connections of Cat5 and coaxial cable, RJ45 and multimeter db, Meter and phone butt sets.
  • Input information from customer calls and onsite service visits into company's system.
  • installed new systems, replacement parts and components to maintain proper operation.
  • Resolved service request by individually troubleshooting and addressing user issues.
  • installed intrusion Detection systems (IDS)
  • Installed and Wired government Card readers (CAC)
  • Worked on turnstiles
  • Installed and wired Door strikes
  • installed and wired Security Cameras
  • Installed and utilized EMT conduit
  • Pulled wire/cable
  • used fiber optic kit
  • Terminated cables/wires/12fiber optic
  • installed servers
  • installed and wired basic Motion sensors

92G Food Service Specialist

United States Army National Guard
San Diego, CA
09.2021 - 09.2022
  • Created and implemented internal policies and procedures related to food services and handling at various sites and adapted to changing conditions.
  • Oversaw purchasing of food and related products and commodities and managed budgets and inventories without overruns or shortages.
  • Developed scope of nutrition-related contracts and worked closely with various food product vendors.
  • Prepared meals according to food safety and sanitation guidelines, consistent with management and fiscal limits.
  • Implemented successful cross-marketing strategies such as food and wine pairings.
  • Developed close relationships with suppliers to source best ingredients.
  • Participated in food tastings and taste tests.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Implemented food cost and waste reduction initiatives to save money.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Monitored food production to verify quality and consistency.
  • Evaluated food products to verify freshness and quality.
  • Disciplined and dedicated to meeting high-quality standards.
  • Set up and broke down kitchen for service.
  • Assisted with menu development and planning.
  • Utilized culinary techniques to create visually appealing dishes.
  • Prepared a variety of foods including meats, vegetables, soups, salads, desserts, and beverages.

Food Service Worker

United States Marine Corps, USMC
Camp Pendleton South, CA
08.2017 - 08.2021
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Monitored food quality and freshness throughout day.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Distributed food to waiters and waitresses to serve to customers.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Utilized POS system to receive and process food and beverage orders.
  • Adjusted food preparation methods in accordance with customer requests.
  • Processed customer payments and balanced cash drawers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Monitored food temperature, discarding items not stored correctly.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Removed trash and cleaned kitchen garbage containers.
  • Maintained high personal grooming standards and uniform presentation.
  • Pushed, pulled and transported large loads and objects.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Lifted and carried heavy materials.
  • Cleaned and maintained work areas, equipment and utensils.
  • Trained new staff on food preparation and safety procedures.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Assisted in setting up and breaking down kitchen stations.
  • Stocked and rotated food items according to expiration dates.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Suggested actionable improvements to streamline training procedures.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Planned menus for different events, seasons and customer requests.
  • Identified inefficiencies leading to improved productivity.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Adjusted recipes based on ingredient availability or customer request.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Worked with chef to prepare daily food specials and other supplies.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Prepared food orders to support waitstaff and other team members.
  • Customer Service

Security Forces Supervisor

United States Marine Corps, USMC
Al Jaber, Kuwait, Middle East
09.2020 - 04.2021
  • Observed CCTV cameras to detect potential threats and respond accordingly.
  • Delivered training sessions to educate personnel on security policies and procedures.
  • Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
  • Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
  • Monitored personnel access and maintained accurate security records.
  • Developed security plans and procedures to protect personnel and assets.
  • Operated security console equipment to monitor and control access.
  • Patrolled grounds to monitor status and safety of premises.
  • Responded to emergency situations quickly and calmly for professional support.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Led, managed, and performed force protection duties to protect personnel and resources.
  • Identified and reported suspicious activity to prevent security incidents.
  • Investigated incidents and wrote detailed reports for superior review.
  • Intervened in potentially violent situations to maintain personnel safety.
  • Utilized advanced communications technology to plan and execute missions.
  • Led team of special forces operators to execute missions in hostile, remote and high-risk environments.
  • Developed and maintained operational plans and strategies to support special forces objectives.
  • Trained and mentored junior special forces personnel to apply principles of mission planning, operational security and field skills.
  • Developed, coordinated and implemented instruction for host nation militaries.
  • Coordinated with external agencies to establish useful execution of special forces operations.
  • Performed weapons and combat training at domestic and international bases.
  • Supported Infantry team in training and operational activities to prepare for combat.
  • Taught subjects such as basic rifle marksmanship, ceremony and basic combat training programs.
  • Sounded alarms and called police or fire department in case of fire or presence of unauthorized persons.
  • X- ray cars and Personnel.
  • Scan Badges and Conducted Head Counts
  • Worked 12-14 hour Shift
  • Attended monthly staff training sessions.
  • Keeping Monitor and Signal Operational.
  • Applied extensive training in law enforcement and combat tactics to protect stateside and international bases
  • Answered non-emergency and emergency calls for assistance.
  • patrolled via motorized vehicles, all terrain vehicles and walking
  • provided oversight, guidance and assistance to commanders with industrial security programs.
  • Warned violators of rules infractions and expelled people continuously engaging in suspicious or criminal acts
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Preform Arrest
  • Detected and reported unauthorized personnel and activities

Food Waiter

American House Senior Living Communities
Roseville, MI
08.2016 - 02.2017
  • Greeted customers and provided menus to guests.
  • Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
  • Took orders accurately, efficiently and courteously from customers in a timely manner.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Collected tickets and followed proper cash-handling procedures.
  • Informed customers about specials, upselling additional food and drink items.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Suggested additional items to customers to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • clean tabels

Education

Associate of Arts - Information Systems

California of Institue of Arts & Technology
San Diego, CA
03-2024

High School Diploma -

Roseville High School
Roseville, MI
06-2017

Skills

  • OSHA Compliance
  • Customer Service
  • Cost Control
  • Environmental Compliance
  • Operations Monitoring

Technical Documentation

Software Installation

Hardware Troubleshooting

Remote Support

Customer Communication and Empathy

Active Listening

Support SOP Writing

Certification

Courses i have completed are: IT fundamentals, Network Security part 1-2, Computer Hardware Fundamentals, Computer operating systems, Network Fundamentals part 1-2, Windows & Microsoft 365, Windows work station, Technical Writing and College algebra. Passed the: Comptia Security+ ce

• CPR/AED

• Basic First AID

• Guard Card

• Pepper Spray Teargas

• BSIS Firearms & Baton

  • LLC

Timeline

Field Technician

Technet Partners INC
11.2023 - 01.2024

Armed Security Officer

Guard West
11.2023 - 01.2024

Desktop Support Specialist

Apex Systems
05.2023 - 08.2023

Installation Technician

Automated Controls
02.2023 - 05.2023

Lead Network Technician

Hull Security LLC
09.2022 - Current

Electronic Security Technician

Sev1Tech
08.2022 - 02.2023

92G Food Service Specialist

United States Army National Guard
09.2021 - 09.2022

Security Forces Supervisor

United States Marine Corps, USMC
09.2020 - 04.2021

Food Service Worker

United States Marine Corps, USMC
08.2017 - 08.2021

Food Waiter

American House Senior Living Communities
08.2016 - 02.2017

Associate of Arts - Information Systems

California of Institue of Arts & Technology

High School Diploma -

Roseville High School
Kevon Hull