Kevon McGrew
Shawnee,KS
Summary
Self-motivated with outstanding oral and written communication skills. Solid background performing quality assurance testing and consultative services for customers. Demonstrated track record of building relationships with clients, and managing teams. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
Work History
Quality Assurance Analyst
Go Local Interactive
04.2022 - Current
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
- Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
- Created and gained project approval on project test plans.
Assistant High School Football Coach
St. Thomas Aquinas High School
05.2016 - Current
- Offensive Coordinator
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Held special events to promote camaraderie among teammates, families, and community members.
- Prepared athletes for special competitions.
- Instilled discipline and principles of good sportsmanship in players.
- 2018 Kansas 5A State Champion
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
Account Coordinator
Go Local Interactive
02.2020 - 04.2022
- Updated internal databases with account information to maintain concise, clear records.
- Facilitated weekly status reports, project documentation and client billing.
- Monitored campaign performance and collaborated with internal teams to optimize campaigns and identify underperforming accounts.
- Escalated issues to appropriate channels as necessary.
- Asked appropriate open-ended questions to discover customers' needs and requirements.
- Coordinated meetings, calls and demos for Partners.
Eligibility Representative
National Association Of Intercollegiate Athletics
05.2018 - 02.2020
- Assisted Athletes with accurate eligibility form, application and document completion.
- Processed and certified documents for accuracy and compliance with NAIA regulations.
- Resolved discrepancies with Athletes' applications to verify eligibility.
- Communicated with people from various cultures and backgrounds on Eligibility process.
- Trained staff on current eligibility requirements and policies.
Education
Master of Science - Sports Administrations
Liberty University
Lynchburg, VA08.2018
Bachelor of Arts - Journalism
Benedictine College
Atchison, KS05.2014
Skills
- Quality Assurance
- Report Analysis
- Process Implementation
- Account Management
- Peer Relationships
- Google Chrome
- Project Management
- Client Needs Assessment
- Professional Relationships
- Mentor Athletes
Timeline
Quality Assurance Analyst
Go Local Interactive
04.2022 - Current
Account Coordinator
Go Local Interactive
02.2020 - 04.2022
Eligibility Representative
National Association Of Intercollegiate Athletics
05.2018 - 02.2020
Assistant High School Football Coach
St. Thomas Aquinas High School
05.2016 - Current
Master of Science - Sports Administrations
Liberty University
Bachelor of Arts - Journalism
Benedictine College
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