Kevon Murray
Jacksonville
Summary
Dynamic and communicative professional with diverse experience in customer service and retail environments. Adept at problem-solving, standing up for what’s right, and working collaboratively with peers. Seeking to leverage these skills in a role where I can contribute to a positive team culture and deliver exceptional service.
Experienced with warehouse operations and material handling. Utilizes effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.
Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon
06.2023 - Current
- Operate various warehouse equipment, including forklifts and pallet jacks, ensuring safe and efficient material handling
- Accurately pick, pack, and ship products while maintaining a high level of attention to detail
- Collaborate with team members to meet and exceed daily performance targets
- Address and resolve discrepancies in inventory and shipments, ensuring accurate record-keeping
- Adhere to all safety protocols and company policies, promoting a safe working environment
- Communicate effectively with peers and supervisors to resolve operational issues promptly
- Contribute to a positive team atmosphere by supporting colleagues and sharing best practices
Crew Member
McDonald's
01.2023 - 06.2023
- Provided exceptional customer service by taking orders, addressing inquiries, and resolving complaints with professionalism
- Operated kitchen equipment and prepared food items according to standard recipes and safety guidelines
- Maintained cleanliness and organization in work areas, including dining and kitchen spaces
- Handled cash transactions and processed payments with accuracy and integrity
- Assisted in training new team members, fostering a supportive and productive work environment
- Monitored inventory levels and restocked supplies as needed to ensure smooth operations
- Ensured compliance with health and safety regulations, contributing to a safe and hygienic environment
Game Attendant
Chuck E. Cheese
11.2022 - 01.2023
- Managed and maintained arcade games, ensuring they were operational and providing a fun experience for guests
- Assisted guests with game-related inquiries and provided friendly, attentive service
- Monitored and resolved any issues or malfunctions with games and equipment promptly
- Handled cash transactions for game play and food purchases accurately
- Contributed to the setup and breakdown of special events and birthday parties
- Maintained cleanliness and order in the game area, enhancing the overall guest experience
- Worked collaboratively with other team members to ensure smooth and efficient operations
Server
Blue Diner
11.2022 - 12.2022
- Greeted and seated guests, providing a welcoming and friendly dining experience
- Took and processed food and beverage orders accurately and efficiently
- Delivered orders to tables promptly, ensuring guest satisfaction throughout their meal
- Addressed and resolved customer issues or special requests with a positive attitude
- Managed cash and credit transactions, maintaining accuracy and integrity
- Maintained cleanliness and organization of the dining area, including table settings and floors
- Collaborated with kitchen staff to ensure timely and accurate food preparation
Sales Associate
Burlington
07.2022 - 11.2022
- Provided excellent customer service by assisting shoppers with product selection and answering questions
- Processed transactions accurately and efficiently using point-of-sale (POS) systems
- Restocked shelves and organized merchandise to create an appealing store layout
- Assisted with inventory management and loss prevention efforts
- Supported store operations by maintaining cleanliness and organizing displays
- Addressed customer concerns and complaints with empathy and professionalism
- Collaborated with team members to achieve sales goals and ensure a positive shopping experience
Education
High School Graduate -
Eckerd Connects Workforce
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work effectively in a team-oriented environment
- Proficient in cash handling and point-of-sale systems
- Experienced in maintaining high standards of cleanliness and organization
- Skilled in managing multiple tasks and priorities
- Committed to upholding safety and operational standards
- Packaging and labeling
- Customer service
- Quick learner
- Exceptional customer service
- Teamwork and collaboration
- Problem-solving skills
- Attention to detail
Timeline
Warehouse Associate
Amazon
06.2023 - Current
Crew Member
McDonald's
01.2023 - 06.2023
Game Attendant
Chuck E. Cheese
11.2022 - 01.2023
Server
Blue Diner
11.2022 - 12.2022
Sales Associate
Burlington
07.2022 - 11.2022
High School Graduate -
Eckerd Connects Workforce
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