Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Kevon Rush

Florissant

Summary

With desirable communication skills, polished and efficient. Employee who is highly motivated and has excellent time management skills. Excellent communicator with excellent time management abilities. With degrees in history and communications, this tour guide is sharp and energetic. Deadline-oriented individual with experience working in the commercial aviation industry. Polished and efficient with desirable communication skills. Looking to become a ramp agent for a US-based airline. Employee who is highly motivated and polished, as well as having excellent time management skills. Working as part of a team as well as alone is extremely effective. A critical thinker who is well-versed in a variety of topics. Ramp Agent with experience working in the commercial aviation industry at a large hub airport. Excellent communication skills and a competent ramp agent. Exceptional customer service and public speaking abilities. Working in extreme weather conditions to service aircraft is second nature to me. Under pressure to meet departure schedules, a true problem-solver remains calm. Outstanding at coordinating maintenance functions, analyzing procedures, and recommending and implementing improvements to production methods. Induction, training, motivation, and coordination of cross-functional teams are all effective. Successful Supervisor committed to exceeding customer expectations and achieving company objectives. Supervisor who is well-organized and results-oriented, with three years of experience strategically increasing productivity and profits while upholding company values. Approaches leadership in a methodical and thorough manner. Perceptive, with a knack for spotting employee flaws and gently addressing them with constructive feedback. Effective at delegating and supervising work assignments to increase efficiency across the board.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Warehouse Selector

ALDI Distribution Center Warehouse
03.2023 - 01.2024
  • Inspected areas for cleanliness and obstructions, and I removed cartons and boxes to keep work areas clutter-free for easy movement
  • Extended the life of equipment by creating schedules and updating protocols for equipment inspections and maintenance
  • Used equipment like pallet jacks and hand trucks to move heavy boxes
  • Reorganized storage areas to improve access and meet the needs of various products with varying weights, sizes, and shapes

Ramp Agent

Southwest Airlines
04.2024 - 09.2024
  • Pushed and positioned aircraft from remote parts of the airport to designated operating areas
  • Worked with ramp agents to ensure that baggage was loaded onto the correct outbound flight
  • Used a headset radio to communicate with the ground crew, flight crew, and tow person
  • Communicated with the ground crew, flight crew, and tow person via headset radio to ensure loading and unloading safety and efficiency
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and passengers with bags for over ten daily flights

Collections Agent

Credit Control LLC
01.2024 - Current
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.

Supervisor

United Healthcare
11.2020 - 12.2023
  • Employees are coached and counseled to ensure that each work process is carried out in accordance with company policies
  • Used my strong leadership and problem-solving abilities to keep the team running smoothly and organize workflows to meet any daily demand
  • Evaluated team performance and provided metrics to members of the leadership team
  • Provided professional, friendly, and engaging service on a consistent basis
  • Maintain quality control
  • Made a decision
  • Customer complaints were handled, issues were resolved, and policies were adjusted to meet changing needs

Ramp Agent

Delta Airlines
04.2014 - 11.2020
  • Pushed and positioned aircraft from remote parts of the airport to designated operating areas
  • Worked with ramp agents to ensure that baggage was loaded onto the correct outbound flight
  • Connected the aircraft's electrical power unit and hoses
  • Cleaned planes between flights, sanitized lavatories, and wiped down seat trays according to company guidelines
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and passengers with bags for over ten daily flights
  • Supervised team of 20 staff members

Education

Associate of Science - Computer Science

University of Phoenix
Phoenix, AZ
01.2025

EMT - Emergency Medical Technology

Forest Park
St. Louis, MO
01.2017

High School -

McCluer North High School
Florissant, MO
01.2011

Skills

  • Heavy Equipment Operation
  • Crew assistance
  • Customer service
  • Cleaning/sanitation processes
  • Deicing of aircraft
  • Pushback and towing
  • Cargo and freight
  • Radio etiquette
  • Aircraft greeting
  • Runway maintenance
  • Weight/balance loading
  • Loading and unloading
  • Sorting and labeling

Certification

  • First aid and AED
  • Certified Business Analysis Professional (CBAP)

Accomplishments

  • Clinical Skills: Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

Timeline

Ramp Agent

Southwest Airlines
04.2024 - 09.2024

Collections Agent

Credit Control LLC
01.2024 - Current

Warehouse Selector

ALDI Distribution Center Warehouse
03.2023 - 01.2024

Supervisor

United Healthcare
11.2020 - 12.2023

Ramp Agent

Delta Airlines
04.2014 - 11.2020

Associate of Science - Computer Science

University of Phoenix

EMT - Emergency Medical Technology

Forest Park

High School -

McCluer North High School
Kevon Rush