Kevonn Barrow
Peoria,Az
Summary
Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in inventory management and shipping/receiving procedures in high-volume warehouse settings. Committed to continuous improvement and delivering high-quality results efficiently.
Overview
11
11
years of professional experience
Work History
Data Center Material Handler
DSV Global Transport and logistics
Mesa, Az
09.2025 - Current
- Executed loading and unloading of inbound and outbound freight, ensuring documentation accuracy.
- Performed visual and physical inspections on incoming and outgoing components for damage or discrepancies.
- Tracked inventory, conducted cycle counts, and managed stock levels using RF scanners.
- Utilized laser measuring tools to install and align server racks with precision.
- Assembled and cabled server components according to schematics.
- Operated forklifts, electric pallet jacks, straddle stackers, and other material handling equipment.
- Maintained 5S standards to ensure cleanliness and organization in distribution center.
- Collaborated with logistics, warehouse stockers, and dispatch teams to meet project deadlines.
Medical Manufacturing Associate
W.L. Gore
Phoenix, AZ
09.2024 - 08.2025
- Manufactured medical devices in clean room, adhering to strict SOPs.
- Communicated with associates to enhance operational efficiency.
- Maintained confidentiality of sensitive information throughout processes.
- Interpreted blueprints and master plans for precise device assembly.
- Documented discoveries and rejects to uphold quality standards.
- Utilized RF scanners for accurate retrieval of product information.
- Conducted inspections with microscopes to detect defects.
- Complied with mandatory PPE procedures at start of each shift.
Production associate
Terra Staffing
Phoenix, Az
09.2024 - 08.2025
- Executed picking and packing of client orders efficiently.
- Conducted routine equipment inspections to ensure functionality and safety.
- Collaborated with team members to maintain smooth workflow processes.
- Unloaded shipments to ensure timely processing.
- Operated pallet jacks for seamless product transfer.
- Conducted quality checks to maintain high standards.
- Maintained a clean work environment to enhance safety and productivity.
Dairy Produce Associate
Manpower
Phoenix, AZ
08.2024 - 09.2024
- Supported HelloFresh by assembling customer grocery orders efficiently.
- Operated machinery to ensure smooth production flow.
- Reported completed orders at end of each shift for accurate inventory tracking.
- Utilized pallet jacks for effective relocation of equipment within facility.
Client Service Representative
Consumer Cellular
Oklahoma City, OK
06.2022 - 09.2024
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Streamlined communication for improved efficiency by creating a centralized system for tracking client requests.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Increased customer retention rates
Customer Service Advocate
CARVANA
10.2021 - 06.2022
- Discussed benefits of online car purchases, highlighting convenience over dealership visits.
- Expressed empathy towards customers experiencing challenges and proposed effective solutions.
- Provided accurate information regarding state registration guidelines to ensure compliance.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined communication channels to improve efficiency in handling customer concerns.
- Maintained positive work environment, encouraging team collaboration and continuous improvement.
- Developed extensive knowledge of products and services to deliver precise information to customers.
- Collaborated with cross-functional teams to resolve complex customer issues and enhance overall experience.
Client enrollment Specialist
Freedom Debt Relief
10.2018 - 06.2022
- Educated clients on optimal strategies for program success.
- Assisted clients in understanding debt relief options and enrollment processes.
- Explained program details to facilitate timely graduation.
- Set clear expectations regarding program limitations and possibilities.
- Assessed client issues and provided effective responses for resolution.
- Coordinated communication between clients and internal departments for accurate processing.
- Monitored client files for timely updates and necessary follow-ups during enrollment.
Third-Party Verification Agent
Calibrus
08.2017 - 10.2018
- Communicated professionally with customers to address inquiries and concerns.
- Reviewed and analyzed documentation to ensure compliance with company policies.
- Conducted thorough verifications on customer information and account details.
- Verified customer provider switches to prevent unauthorized changes.
- Provided accurate information promptly in response to customer questions.
- Maintained up-to-date customer records for efficient access and management.
Maintenance Associate
Walmart
Tempe, Arizona
02.2015 - 07.2017
- Ensured cleanliness of store's interior and exterior to create welcoming environment.
- Conducted regular maintenance checks on equipment and machinery.
- Assisted in keeping work areas clean and organized.
- Utilized tools and systems for inventory management of maintenance supplies.
- Greeted and assisted customers to enhance shopping experience.
Education
Diploma -
Cesar Chavez
Laveen, Az01.2017
Phoenix College
Phoenix, AzSkills
- Quality control and inspection
- Soldering techniques
- Attention to detail
- Time management
- Communication skills
- OSHA regulations expertise
- Hazardous materials handling
- Workplace ergonomics
- Fire safety and emergency response
- 5S methodology
- Lean manufacturing principles
- Manual pallet jack operation
- Microsoft Office proficiency
Languages
English, Fluent
Timeline
Data Center Material Handler
DSV Global Transport and logistics
09.2025 - Current
Medical Manufacturing Associate
W.L. Gore
09.2024 - 08.2025
Production associate
Terra Staffing
09.2024 - 08.2025
Dairy Produce Associate
Manpower
08.2024 - 09.2024
Client Service Representative
Consumer Cellular
06.2022 - 09.2024
Customer Service Advocate
CARVANA
10.2021 - 06.2022
Client enrollment Specialist
Freedom Debt Relief
10.2018 - 06.2022
Third-Party Verification Agent
Calibrus
08.2017 - 10.2018
Maintenance Associate
Walmart
02.2015 - 07.2017
Diploma -
Cesar Chavez
Phoenix College