Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Software
Timeline
Hi, I’m

Christina Smith

Midland Park,NJ
Christina Smith

Summary

Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Expert in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Organized and dependable candidate solvent at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
years of professional experience

Work History

Hackensack Meridian Health

Patient Access Specialist
11.2015 - Current

Job overview

  • Interview patients to accurately obtain, collect and enter all necessary patient information into the hospital’s computer system (EPIC) to expedite efficient data collection, billing and reimbursement during the Inpatient/Outpatient/Emergency/Operating Room registration service process, in a professional, sensitive manner
  • Request and collect from all patients where a predetermined, patient out-of-pocket payment responsibility; Process all methods of acceptable payments. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and maintaining daily reports as required
  • Perform and initiates a real time eligibility (RTE) electronic insurance query on all eligible insurances
  • Reading, understanding, and where appropriate, take steps during the registration/pre-registration process that the RTE message instructions are followed to properly complete the account
  • Maintain patient safety by thoroughly initiating an accurate patient search to prevent duplicate medical record numbers; Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs
  • Exhibits the ability to perform multiple functions, problem solve and maintain composure when dealing with stressful situations and utilizes appropriate resources while possessing excellent interpersonal skills at all times with patients, visitors and co-workers to effectively and professionally represent Hackensack Meridian Health (HMH) Finance Department/Admission Services Center and the Medical Center
  • Maintained compliance with federal, state, and local requirements by completing all essential forms with the patient
  • Maintains operational knowledge and use at all times the machines in the department, including but not limited to: computers, laptops, computer-at-bedside (CAB), printers, scanners, photocopiers, and fax machines, and resolve basic equipment problems as it occurs

Education

PCCC
Paterson, NJ

Certification from Phlebotomy
07.2011

Dover Business
Clifton, NJ

AST/Certification from Surgical Technology
05.2009

PCTI
Wayne, NJ

HS Diploma/Certification from Computer Programming/Web Design
06.2006

Skills

  • Client Relations
  • Office Administration
  • Cost Containment
  • Executive Support
  • Typing: 65 WPM
  • Healthcare Equipment/Software Knowledge
  • Training Coordination
  • Solution Implementation

Personal Information

HEALTHCARE SUPPORT/MANAGEMENT

Additional Information

Driven candidate offering 15+ years' experience in management and ambulatory/hospital settings. Strong knowledge of sterilization methods, safety protocols and equipment care. Well-versed in inventory control and recordkeeping. Committed to maintaining highest standards of health and safety by educating staff on new policies, procedures and equipment. Reliable and dedicated to providing superior customer service.

Software

EPIC

NAVINET

Timeline

Patient Access Specialist

Hackensack Meridian Health
11.2015 - Current

PCCC

Certification from Phlebotomy

Dover Business

AST/Certification from Surgical Technology

PCTI

HS Diploma/Certification from Computer Programming/Web Design
Christina Smith