Kevyn Daniels
New York City,New York
Summary
Childcare worker with 5+ years of experience, in daycare and personal settings, skilled in attending special needs, planning activities, preparing meals, and monitoring behaviors.
Overview
8
8
years of professional experience
Work History
Childcare Volunteer
Childcare Network
Crestview, FL
02.2016 - 03.2020
- Supervised children of various ages on playground and field trips.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
- Boosted creativity through hands-on art projects that allowed children to express themselves freely while developing fine motor skills.
- Enabled smoother transitions between activities by establishing clear routines and expectations from day one onwards.
- Managed conflicts among children, facilitating peaceful resolutions and promoting empathy.
- Complied with strict safety and organizational regulations, policies, and procedures.
Customer Support Agent
Comcast Communications
Fort Walton Beach, Florida
02.2023 - 02.2024
- Handled customer inquiries with a 95% satisfaction resolution rate, increasing loyalty and retention.
- Streamlined support processes, reducing repeat issues by 30% through targeted problem-solving strategies.
- Provided expert technical troubleshooting, contributing to improved service quality and customer trust.
Front Desk Associate
JAG Physical Therapy
Brooklyn, New York
03.2023 - 08.2023
- Supervised daily front desk operations, overseeing 200+ check-ins/check-outs per day while ensuring accuracy and efficiency.
- Resolved operational issues promptly, resulting in smoother workflows and improved patient satisfaction scores.
Pharmacy Technician
Skyes Enterprises
Orlando, Florida
01.2022 - 02.2023
- Assisted pharmacists in prescription preparation, ensuring 100% compliance with regulations.
- Managed inventory to reduce shortages by 25%, improving efficiency and stock accuracy.
- Educated patients on medication adherence, resulting in higher satisfaction and better health outcomes.
Phone Sales Representative
Troc
Fort Walton Beach, Florida
02.2018 - 01.2022
- Consistently exceeded monthly sales targets by up to 25% through persuasive communication and relationship building.
Education
Bachelors - Business Management
University Of West Florida
Pensacola05.2025
Skills
- Organized
- Conflict Resolution & Negotiation
- Care Planning
- Nutrition
- Organizational Skills
Timeline
Front Desk Associate
JAG Physical Therapy
03.2023 - 08.2023
Customer Support Agent
Comcast Communications
02.2023 - 02.2024
Pharmacy Technician
Skyes Enterprises
01.2022 - 02.2023
Phone Sales Representative
Troc
02.2018 - 01.2022
Childcare Volunteer
Childcare Network
02.2016 - 03.2020
Bachelors - Business Management
University Of West Florida