Kewanda Cox
Lufkin,USA
Summary
Dependable and articulate individual with a proven track record in various customer service positions. Possessing strong interpersonal skills, thriving in highly diverse environments that require respectful and effective communication. Experience has honed the ability to provide exceptional service while maintaining professionalism and a positive attitude.
Overview
18
18
years of professional experience
Work History
Production Worker
Roy O Martin OSB LLC
Corrigan, TX
2022.08 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
Counter Clerk
Ewing Bros Towing
N Las Vegas, NV, USA
2017.11 - 2021.07
- Responsible for verification of ownership of vehicle before releasing vehicle
- Responsible for accurate data entry of all vehicles and making sure driver's paperwork is correct
- Responsibility for verifying all charges on driver's DR invoice before signing off
- Maintaining all cash payments and credit card payments from customers paying to get car released
- Also making sure end of shift paperwork is filled out and cash drawer is balanced before dropping in electronic safe
- Responsible for making folders and filing for each individual impounded car
- Also work closely with all law enforcement agencies in Clark County to make sure all NTA rules and regulations are being enforced for each impound paperwork
Sales Associate
Walmart Super Center
Monroe, LA, USA
2016.09 - 2017.05
- Responsible for working closely with customers to determine their needs, while achieving excellent customer service while meeting store sales goals
- Answer questions about products and recommend the right solutions
Temp Laborer, Labor Ready c/o
City of Monroe
Monroe, LA, USA
2016.05 - 2016.10
- Performed a variety of tasks including mowing, trimming, planting and watering greenery that belonged to the city of Monroe, LA
- Responsible for litter control of city streets and highways
Data Entry
DSI Security
Monroe, LA, USA
2014.12 - 2016.03
- Monitoring gate's inbound and outbound traffic
- Responsible for maintaining commercial loads paperwork and matching with accuracy load confirmations and information
- Making sure truck drivers wore proper protective equipment
- Entering proper and accurate information into Laser Spot System for dock traffic and closing out the loads
Dispatch Supervisor
Quality Towing
Las Vegas, NV, USA
2011.08 - 2013.02
- Sending drivers on assigned tows, taking calls from customers and law enforcement agencies and entering applicable information into company's data system
- Responsible for giving customers an ETA at the end of a call, and releasing vehicles back to customers with proper documentation and towing fees
Dispatcher
Executive Limousine
Las Vegas, NV, USA
2009.05 - 2011.08
- Answering all inbound calls from potential customers or customers with reservations
- Responsible for calling limo drivers to check ETA of pick up locations, and data entry of driver's logs into KELLY System
- Dispatching shuttle drivers for all airport pick ups and drop offs
Direct Care Staff
Triangle Oaks Living Center
Beaumont, TX, USA
2006.11 - 2009.04
- Assist with daily living activities, prepare breakfast and dinner and some light housekeeping
- Develop rapport with residents and cultivate a safe and supportive relationship
- Transport residents to appropriate appointments and community activities as necessary
- Responsible for documentation of daily logs for each resident accurately for state inspections
Education
GED -
Carroll High School
01.1998
Skills
- 60 WPM
- Customer service
- Customer Service Training
- RECEPTIONIST
- RETAIL SALES
- Driving
Timeline
Production Worker
Roy O Martin OSB LLC
2022.08 - Current
Counter Clerk
Ewing Bros Towing
2017.11 - 2021.07
Sales Associate
Walmart Super Center
2016.09 - 2017.05
Temp Laborer, Labor Ready c/o
City of Monroe
2016.05 - 2016.10
Data Entry
DSI Security
2014.12 - 2016.03
Dispatch Supervisor
Quality Towing
2011.08 - 2013.02
Dispatcher
Executive Limousine
2009.05 - 2011.08
Direct Care Staff
Triangle Oaks Living Center
2006.11 - 2009.04
GED -
Carroll High School