Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Hi, I’m

Kewanna Henry

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Overview

9
years of professional experience
1
Certification

Work History

UF Health Shands

Nursing Technician
09.2024 - Current

Job overview

  • Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Researched different diagnoses to become familiar with presentation and treatment protocols.
  • Documented patient information and care activities in electronic health record.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Delivered high-quality care to patients in hospital facility.

OAK HAMMOCK AT THE UNIVERSITY OF FLORIDA

CNA - Certified Nursing Assistant
07.2022 - Current

Job overview

  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported needs of 13+ residents under long-term care.

Spine Centers Of America

Medical Assistant
09.2019 - 07.2022

Job overview

  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

RURAL KING

customer service manager
01.2016 - 01.2019

Job overview

  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Researched and corrected customer concerns to promote company loyalty.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

City College
Gainesville, FL

Associate of Science from Allied Health in Medical Assistant
01.2025

University Overview

City College
Gainesville, FL

Associate in Medical Assistant
09.2020

University Overview

Skills

  • ADL management
  • Bedsore prevention
  • Physical assessments
  • Admission support
  • Geriatric care
  • Vital signs recording
  • Patient ambulation
  • Patient confidentiality
  • Documentation
  • Quality improvement
  • Equipment disinfection
  • Charting
  • Compassionate care
  • Medical records managem
  • Disease prevention
  • Medical equipment operation
  • Healthcare ethics
  • Clinical judgment

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
  • CNA - Certified Nurse Assistant
  • National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).

Additional Information

Additional Information

Microsoft Word, Excel, Outlook, Clerical Customer and Personal Service, Computers and Electronics Administration and Management, Monitoring Judgment and Decision Making, Interned at North Florida Women's Center OBGYN

Personal Information

Personal Information
  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Nursing Technician
UF Health Shands
09.2024 - Current
CNA - Certified Nursing Assistant
OAK HAMMOCK AT THE UNIVERSITY OF FLORIDA
07.2022 - Current
Medical Assistant
Spine Centers Of America
09.2019 - 07.2022
customer service manager
RURAL KING
01.2016 - 01.2019
City College
Associate of Science from Allied Health in Medical Assistant
City College
Associate in Medical Assistant

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Kewanna Henry