Kewany Kindeya

• Help future residents find their next home by touring the community, process lease applications, and type up leases
• Collect and secure rental payments
• Maintains an acceptable closing ratio based on current property expectations
• 462 unit LIHTC property, processed applications and assist with annual recertification

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• Created detailed sales presentations to communicate product features and market data.
• Maintained sense of urgency in answering customer questions and requests through email or voice message.
• Maintained organized, presentable merchandise to drive continuous sales.

• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Distributed and followed up on tenant renewal notices.
• Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
• 88 unit LIHTC property where I processed applications and annual recertification's

• Developed recruiting strategies to identify qualified candidates and build network.
• Managed teams of 5-7 people, communicate and delegate tasks to team.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Hired/Recruited 25-30 individual, and conducted over 125 interviews.
• Resolved issues and complaints from customers.

• Created customized options and solutions to meet customer unique copy and printing needs.
• Operated copiers and printers, trimmed stock to special sizes, and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
• Completed complex customer orders accurately and within quoted timeframe.