Kewen Zhang
Arcadia,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
3
3
years of professional experience
Work History
Assistant
Rena International
Pasadena
11.2023 - 07.2024
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Organized and maintained filing systems for documents and records.
- Archived confidential material using established procedures.
- Greeted visitors, clients and guests in a professional manner.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Used filing systems to improve document management and organization.
- Maintained positive working relationship with fellow staff and management.
- Offered reception coverage to relieve staff during absences or breaks.
- Participated in credit and collections activities.
- Assisted organizational efforts by filing, entering data and answering phones.
- Stocked inventory and ordered office and kitchen supplies.
LEAP MEMBER
High School
Wuhan
08.2021 - 08.2023
- Spearheaded the planning and execution of various successful community events, including workshops, seminars, and charity drives
- Took charge of event logistics, from coordinating venues and equipment to managing guest lists and overseeing setup
- Demonstrated strong organizational skills by handling event budgets, tracking expenses, and ensuring timely reimbursements for participants and volunteers
- Utilized photography and videography expertise to capture event highlights, moments, and behind-the-scenes footage
- Applied proficient editing techniques to produce compelling promotional videos, recaps, and social media content for each event
- Collaborated closely with team members and volunteers to delegate tasks, provide clear instructions, and ensure smooth event flow
- Developed engaging event agendas, incorporating interactive sessions, keynote speakers, and hands-on activities to enhance participant engagement
- Leveraged social media platforms to promote events, increase attendance, and showcase the organization's mission and impact
- Conducted post-event surveys and gathered feedback to continuously improve event quality and relevance
- Participated in regular team meetings and brainstorming sessions to generate innovative ideas and enhance the LEAP program's offerings.
PART TIME CASHER
Heytea
Wuhan
12.2022 - 07.2023
- Provided exceptional customer service by greeting patrons, accurately processing transactions, and handling inquiries
- Prepared a variety of delicious milk tea beverages according to established recipes, ensuring consistent quality and taste
- Maintained a clean and organized shop environment by regularly cleaning and sanitizing workstations, equipment, and seating areas
- Assisted in restocking inventory, monitoring supplies, and placing orders to ensure product availability
- Effectively communicated daily specials, promotions, and loyalty programs to customers, enhancing their overall experience
- Collaborated with team members to ensure efficient operations during busy periods, contributing to a smooth workflow
- Actively engaged with customers to understand their preferences and provide personalized recommendations for milk tea choices.
LAWYER'S ASSISTANT
Qiuyun Law Firm
Wuhan
08.2021 - 08.2022
- Managed client communications, addressing inquiries, scheduling appointments, and providing updates on case progress
- Participated in client development initiatives, attending networking events and seminars to enhance the firm's visibility
- Played a role in organizing and executing the firm's annual client appreciation event, strengthening client relationships
- Utilized software tools to case management systems to streamline administrative tasks
- Contributed to the growth of the firm's online presence through regular blog posts and informative legal articles.
Education
Associate of Arts - Art History
Glendale Community College
Glendale, CA06-2025
High School Diploma - Economics Psychology Math
Ulink College Wuhan
06.2023
Skills
- Software
- Excel
- Zoom
- Microsoft
- Management skills
- Photography
- Filming
- Edit
- Social media
- Good community skills
- Data Entry
- Project Management
- Event Planning
- File Management
- Fast Learner
Languages
- Chinese (Mandarin), Native or Bilingual
- English, Full Professional
- Korean, Limited Working
Timeline
Assistant
Rena International
11.2023 - 07.2024
PART TIME CASHER
Heytea
12.2022 - 07.2023
LEAP MEMBER
High School
08.2021 - 08.2023
LAWYER'S ASSISTANT
Qiuyun Law Firm
08.2021 - 08.2022
Associate of Arts - Art History
Glendale Community College
High School Diploma - Economics Psychology Math
Ulink College Wuhan
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