Key Eden
Columbus,OH
Summary
As a U.S. Army veteran with experience in the elite Old Guard Infantry unit, I bring discipline, adaptability, and a mission-focused mindset to every role. My background spans graphic design, marketing, and sales fields, in which I’ve consistently delivered results by blending creativity with communication and client engagement. Having recently completed a degree in International Studies and studying American Sign Language, I’m now seeking opportunities to apply my diverse skill set in a dynamic, growth-oriented environment.
Overview
11
11
years of professional experience
Work History
NF ISS Life Solutions Center Represenative
Nationwide
Columbus, OH
09.2025 - Current
- Responsible for servicing clients’ life insurance policies, including policy reviews, updates, beneficiary changes, premium inquiries, and claims support. Provides clear guidance on coverage options while ensuring accurate documentation, compliance, and a high standard of client-focused service.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Salesperson
Vapor Station
Pickerington, OH
01.2021 - 08.2025
- Provide expert, customer-focused service on vaping products and accessories while using proven sales techniques to drive revenue growth. Assist shoppers with product education, recommend complementary items (upselling/cross-selling), and help implement promotions and loyalty incentives to increase average transaction value and repeat business. Maintain a well-organized store, ensure compliance with age and safety regulations, and deliver friendly, results-driven support that boosts sales performance.
- Worked to build relationships with customers and built potential for additional sales.
Infantryman
US Army
Fort Myers, VA
01.2017 - 01.2023
- I was a member of the Old Guard, the oldest and most prestigious infantry unit in the Army. I have conducted over 1,000 missions within Arlington National Cemetery.
- I have worked as a team leader, ensuring that the soldiers under my command have everything they need to be great and successful. Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Server
La Paloma
Columbus, OH
01.2015 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- I provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Trained new staff on menu knowledge and service protocols to maintain quality standards.
Education
Associate of Arts - International Studies
Columbus State Community College
Columbus05-2025
Associate of Arts - Graphic Design
Full Sail University
Winter Park, FL11-2020
AA -
School of Advertising Art
Columbus03-2017
Skills
- American Sign Language
- Adobe Products
- Graphic Design
- Interdisciplinary Studies
- Interpersonal Communications
- Microsoft Office
- Physical Fitness
- Small Arms Weaponry
- Social Media Marketing
- Squad Leadership
- Team Leadership
- Customer support
- Goal-oriented mindset
- Customer relations
Timeline
NF ISS Life Solutions Center Represenative
Nationwide
09.2025 - Current
Salesperson
Vapor Station
01.2021 - 08.2025
Infantryman
US Army
01.2017 - 01.2023
Server
La Paloma
01.2015 - 01.2016
Associate of Arts - International Studies
Columbus State Community College
Associate of Arts - Graphic Design
Full Sail University
AA -
School of Advertising Art