Keya Bartlett Lockhart
Vienna,WV
Summary
Multi-talented dental assistant with several years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.
Overview
8
8
years of professional experience
Work History
Dental Assistant/Treatment Coordinator/Scheduling Coordinator
Dr. Richard Newhart DDS
Parkersburg, West Virginia
02.2022 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Ordered supplies necessary for daily operations of the practice.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Provided guidance to patients about their financial responsibility for services rendered.
- Communicated effectively with physicians, nurses, social workers, case managers, and other healthcare professionals.
Manager
American Eagle Outfitters, Inc
Vienna, WV
05.2016 - 10.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
High School Diploma -
Parkersburg South High School
Parkersburg, West Virginia05-2015
Some College (No Degree) -
WVU of Parkersburg
Davisville, WVSkills
- Infection control procedures
- Patient Scheduling
- Insurance Billing
- Taking X-rays
- Periodontics
- Office Management
- Chairside assistance
- Oral health education
- Dentrix proficiency
Timeline
Dental Assistant/Treatment Coordinator/Scheduling Coordinator
Dr. Richard Newhart DDS
02.2022 - Current
Manager
American Eagle Outfitters, Inc
05.2016 - 10.2022
High School Diploma -
Parkersburg South High School
Some College (No Degree) -
WVU of Parkersburg