Dynamic Lawn Care Technician with a strong work ethic and exceptional customer service skills, recognized at Sherron Griffin Lawn Care for enhancing customer retention and satisfaction. Proficient in equipment maintenance and landscaping techniques, I effectively tailored services to client needs, ensuring timely project completion and fostering positive client relationships.
Overview
10
10
years of professional experience
Work History
Car Wash Attendant
Taylor's Wash
05.2017 - Current
Greeted customers and assessed needs to recommend suitable car wash services.
Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
Achieved customer satisfaction by providing high-quality professional service.
Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
Maintained a clean and organized work environment, ensuring the safety of customers and employees.
Lawn Care Technician
Sherron Griffin Lawn Care
06.2015 - Current
Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Removed weeds, hazards, and debris from common pathways to improve usability.
Developed estimates and presented customers with bids for lawn care services to help with planning.
Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
Collaborated with team members to complete large-scale projects on time and within budget constraints.
Maintained detailed records of services provided for each client''s property to ensure continuity of care over time.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Installed stonework according to landscape design plan and client specifications.
Machine Operator
Express Employment Professionals
09.2021 - 12.2024
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Set up and ran machinery to produce exceptional products for industrial needs.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
Shipping and Receiving
Sterling Pipe and Tube
05.2019 - 11.2021
Performed office moves, shipping and receiving and conference room support.
Enhanced shipping and receiving efficiency by implementing a barcode tracking system.
Ensured accurate shipping and receiving processes for timely delivery of products to customers.
Facilitated smooth operations by coordinating with shipping and receiving departments on material movement schedules.
Ensured timely order fulfillment with efficient shipping and receiving processes.
Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Developed and enforced safety protocols, significantly reducing workplace accidents in shipping and receiving areas.
Assisted in training new associates, sharing best practices for successful shipping and receiving operations.
Dishwasher/cook
White Tower
01.2015 - 02.2019
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Stepped into additional roles during busy times to boost coverage of important stations.