Keyaira Herron
Landover,MD
Summary
Laboratory professional with expertise in CLIA-certified environments, result verification, and regulated workflows. Proven team leader skilled in SOP enforcement, quality oversight, and high-volume operations. Seeking a laboratory management role overseeing equipment-based processes, safety compliance, and staff performance.
Overview
9
9
years of professional experience
Work History
CLIA Lab Technician/Laboratory Reporter
CirrusDX
03.2022 - Current
- Perform PCR-based testing while adhering to strict QA/QC regulatory guidelines.
- Serve as laboratory reporter, distributing finalized results using proper reporting methods and compliance protocols
- Maintained accurate records of test results and sample inventories for traceability.
Guest Advocate
Target
08.2020 - 03.2022
- Provided exceptional customer service to enhance guest experiences and foster loyalty.
- Assisted with product inquiries, ensuring accurate information delivery to guests.
- Resolved guest concerns promptly, maintaining high satisfaction levels through effective communication.
Team Leader/Trainer
Chick-fil-a
09.2017 - 09.2020
- Led and trained team members in fast-paced, procedure driven environments.
- Communicated daily priorities and performance expectations to team members.
- Identified workflow insufficiencies and implemented solutions to make improvements.
Mentee, Science, Service, Medicine and Mentoring Program
Uniformed Services University of Health Science
06.2017 - 08.2017
- Direct observation of various medical procedures under the guidance of physicians to gain practical insights into patient care.
- Led and delivered a comprehensive research project on muscular dystrophy with peers.
- Facilitated data organization and analysis in a collaborative team environment.
Education
Bachelor of Science - Cell & Molecular Biology
Towson University
Towson, MD12-2021
Skills
- Quality assurance
- Data integrity
- SOP adherence
- Lab result interpretation
- Interpersonal and written communication
- Microbiology techniques
- Result verification
- Cross-functional collaboration
- Conflict resolution
Timeline
CLIA Lab Technician/Laboratory Reporter
CirrusDX
03.2022 - Current
Guest Advocate
Target
08.2020 - 03.2022
Team Leader/Trainer
Chick-fil-a
09.2017 - 09.2020
Mentee, Science, Service, Medicine and Mentoring Program
Uniformed Services University of Health Science
06.2017 - 08.2017
Bachelor of Science - Cell & Molecular Biology
Towson University