Keyaira Hinton
Cincinnati,OH
Summary
Visionary CEO known for high productivity and efficient task completion. Skilled in strategic planning, financial management, and team leadership. Excel in communication, decision-making, and problem-solving to drive company success. Committed to innovation and growth through effective leadership.
Overview
19
19
years of professional experience
Work History
CEO
Miss Mary's Premium Ice Cream & Icee
Cincinnati, OH
08.2022 - Current
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Certified Medical Assistant
Primary Health Solutions
Hamilton, OH
02.2017 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Assisted with scheduling patient appointments and follow-up visits.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Caregiver
Just for You Supportive Living
Cincinnati, OH
04.2012 - 02.2017
- Provided emotional support to clients during difficult times.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Accompanied clients to social events such as movies or plays.
- Helped clients get in and out of beds and wheelchairs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Assisted with meal planning to meet nutritional plans.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Customer Service Representative
First American Loans
Cincinnati, OH
08.2007 - 03.2012
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Tracked and managed new leads and followed up on referral business.
Senior Caregiver
Arden Courts Of Kenwood
Cincinnati, OH
08.2005 - 07.2007
- Helped clients get in and out of beds and wheelchairs.
- Conducted light housekeeping duties such as laundry, vacuuming and dusting.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with maintaining good personal hygiene.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Built strong and trusting rapport with clients and loved ones.
Education
Medical Assistant
Lincoln College of Technology
03-2013
GED -
Lincoln College of Technology
03-2012
Skills
- Patient scheduling
- Patient assessments
- Healthcare procedures
- Patient documentation
- Workflow organization
- Verbal and written communication
- Inventory management
- Telephone etiquette
- Safety compliance
- HIPAA protocols
Accomplishments
- Mortar Entrepreneur Academy Graduate 2024
Timeline
CEO
Miss Mary's Premium Ice Cream & Icee
08.2022 - Current
Certified Medical Assistant
Primary Health Solutions
02.2017 - Current
Caregiver
Just for You Supportive Living
04.2012 - 02.2017
Customer Service Representative
First American Loans
08.2007 - 03.2012
Senior Caregiver
Arden Courts Of Kenwood
08.2005 - 07.2007
Medical Assistant
Lincoln College of Technology
GED -
Lincoln College of Technology
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