KEYAIRRA MURRAY
Concord,CA
Summary
Well-qualified HR Coordinator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Coordinator
Golden Gate Bridge Highway & Transportation
San Rafael, CA
01.2024 - Current
- Enhanced candidate sourcing by utilizing various recruiting platforms and networking strategies.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Improved employee retention by developing and implementing comprehensive onboarding programs.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
Medical Receptionist
Carbon Health
Antioch, CA
01.2023 - 01.2023
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Examined patient's insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Patient Account Specialist
West Coast Retina Medical Group
San Francisco, CA
03.2021 - 10.2021
- Enhanced patient satisfaction by efficiently managing billing inquiries and resolving discrepancies.
- Referred over delinquent accounts to collections department or outside resources.
- Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
- Performed data entry of patient demographics, insurance information, and account balances into computer system.
Medical Receptionist
Westside Community Services
San Francisco, CA
08.2020 - 02.2021
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Greeted over 30 patients per day; answered questions; and collected confidential personal, medical, and insurance information for intake.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Receptionist / Administrative Coordinator
Studio O+A
San Francisco
04.2018 - 06.2020
- Provided administrative and clerical support to team members, including calendar coordination, documentation management, and supply ordering and distribution.
- Performed general bookkeeping, data entry, and report generation functions using QuickBooks and Tallie
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Education
Diploma -
Mission High School
05-2013
No Degree - Nursing
Skyline College
Skills
- Onboarding and Orientation
- Confidential Document Control
- Background Checks
- Employee Retention
- Professionalism and Integrity
- HR policies and procedures
- Human Resources Team Leadership
- Attention to Detail
- Payroll Processing
- Pre-Employment Screening
Certification
HRCI Leanering - HR Skills 2024
Timeline
HR Coordinator
Golden Gate Bridge Highway & Transportation
01.2024 - Current
Medical Receptionist
Carbon Health
01.2023 - 01.2023
Patient Account Specialist
West Coast Retina Medical Group
03.2021 - 10.2021
Medical Receptionist
Westside Community Services
08.2020 - 02.2021
Receptionist / Administrative Coordinator
Studio O+A
04.2018 - 06.2020
Diploma -
Mission High School
No Degree - Nursing
Skyline College
HRCI Leanering - HR Skills 2024
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