Keya K. Nimmons

More than 20 years of progressive experience as an administrative professional. Competent in supporting senior managers while coordinating projects that comply with quality standards.

• Handled inquiries from customers via phone or email ensuring prompt resolutions were achieved.
• Delivered admin support across multiple departments leading to timely project completions.
• Supported new employee onboarding by preparing required materials and processing forms efficiently.
• Conducted routine office tasks such as copying, scanning, answering calls, and managing mail distributions.
• Ensured data entry accuracy into systems through thorough verification before submissions.
• Coordinated calendars by scheduling appointments for staff efficiently maintaining order.
• Managed extensive documentation including contracts and personnel files systematically.
• Acted as a communication bridge between departments facilitating smooth interactions.
• Established effective filing systems for all documentation related to operations department-wide.
• Oversaw processing of invoices, purchase orders maintaining adherence to established protocols.
• Issued employee work schedules ensuring accuracy in attendance tracking processes.
• Managed incoming calls promptly directing them to appropriate personnel without delay.
• Responding proactively to requests for information using various communication methods was essential.
• Monitored office supply levels placing orders timely whenever stock ran low.
• Coordinated executive travel arrangements including flights, hotels, car rentals seamlessly.
• Organized video conferences along with managing meetings effectively enhancing collaboration.
• Confidentiality was maintained rigorously when dealing with sensitive topics or information.
• Policies were interpreted correctly enforcing them as required during operations activities.
• Reviewed outgoing correspondence ensuring it met accuracy standards prior to sending out.

Over ten years of experience as secretary, personal assistant, and office automation clerk.

• Managed senior leadership scheduling and calendar coordination, enhancing efficiency.
• Streamlined office procedures, improving workflow and productivity across departments.
• Handled critical support functions including clerical workload assignments.
• Acted as primary contact for operational and administrative inquiries.
• Provided support coverage for other administrative personnel.

Over five years of experience as a office automation clerk and secretary.

• Managed Director's calendar, scheduling appointments and gathering background data for meetings.
• Submitted T&A reports for PSD employees to STAR-WEB/WebTA after review by employee and supervisor.
• Coordinated travel arrangements for Director, including reservations and reimbursement claims.
• Organized office workload activities to ensure timely processing of materials and correspondence.
• Prepared AD-700's and SF-52's for approval electronically.
• Contributed to the development of new administrative policies for improved office efficiency.
• Enhanced technical knowledge through educational workshops and secretarial publications.