Keyana Boyd
Madison,MS
Summary
Am a helpful professional commended as valuable team player with expertise in mobility and patient safety. Ready to bring relevant work experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Mobility Technician II position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Mobility Technician II
University Of Mississippi Medical Center, UMMC
05.2022 - Current
- Mobilized patients using the proper equipment to prevent injury and weakness
- Trained nursing staff on mobility and equipment
- Interviewed and trained all Mobility Technicians
- Helped nursing with patient care
- Prepare and position patients for treatment. Assists during and after treatment.
- Maintains cleanliness of equipment and orderliness of department
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased patients satisfaction with prompt and knowledgeable support for mobility
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Assists in transporting patients
- Assists with ambulation and exercise plan
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Performs other duties as required or assigned.
Sales Associate
Jimmy Jazz
08.2018 - 11.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Finish Line
07.2017 - 08.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized and unpackaged products
Education
No Degree - Kinesiology
Mississippi College
Clinton, MSBachelor of Science - Biology Pre- Physical Therapy
Jackson State University
Jackson, MS12.2021
High School Diploma -
Meridian High School
Meridian, MS05.2016
Skills
- Equipment Maintenance
- Customer Service
- Post-Surgery Rehabilitation
- Patient Communication
- Taking Vitals
- CPR Certified
- Client Relations
- Sanitation
- Equipment Setup
- Documentation accuracy
- Physiology understanding
- Body mechanics
- Problem-solving
- Transfer techniques
- Therapeutic exercise
- Assistive device fitting
- Injury prevention education
- Adaptive equipment use
- Pain management
- Treatment Evaluation
- Patient Observation
- Rehabilitation Services
- Therapy Equipment Setup
Timeline
Mobility Technician II
University Of Mississippi Medical Center, UMMC
05.2022 - Current
Sales Associate
Jimmy Jazz
08.2018 - 11.2021
Sales Associate
Finish Line
07.2017 - 08.2018
No Degree - Kinesiology
Mississippi College
Bachelor of Science - Biology Pre- Physical Therapy
Jackson State University
High School Diploma -
Meridian High School