Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
Keyana Cook

Keyana Cook

Autaugaville,AL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
2
2

Degrees

Work History

Part Planning Specialist

Hyundai Mobis
06.2023 - Current
  • Prioritized operations to bolster maximum performance and minimum delay.
  • Reduced costs by identifying areas for improvement in supply chain management and inventory control systems.
  • Developed comprehensive project schedules for optimal resource allocation and timely completion of tasks.
  • Conducted thorough market research, providing valuable insights into customer needs and industry trends.
  • Implemented innovative forecasting techniques, resulting in more accurate demand predictions and optimized inventory levels.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.

Inventory Specialist

Medline Distribution Center
10.2021 - 04.2023
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.

Order Picker, Warehouse Driver, Logistics Warehouse Specialist

SMP Automotive
04.2018 - 10.2021

  • Problem Solves to manga warehouse issue and study inventory statistic
  • As a warehouse logistics specialist I focuses on distribution activities which can be in the form of a warehouse-to-warehouse transfer of goods and properties, or distribution to a retail point or depot.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Excellent communication skills, both verbal and written.
  • Checked inventory and selected products from specific locations based upon availability.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Designed performance testing protocols for several SAP products.

Patient Care Technician

Huntsville Hospital
08.2014 - 05.2018


  • Assist nursing staff in administering basic treatments
  • Responded to every emergency situation according to hospital policy.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

ER Patient Care Technician

Prattville Baptist Hospital
09.2016 - 09.2017


  • Monitored vital signs and reported abnormalities immediately, facilitating prompt medical intervention when necessary.
  • Managed time effectively while juggling multiple tasks and responsibilities within high-stress environments delivering quality patient care.
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care and support positive outcomes.
  • Delivered exceptional patient service by addressing concerns professionally and empathetically, fostering trust between patients and staff members.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.

Certified Nursing Assistant /Activities Assistant/Staffing Coordinator

Floyd E. Tut Fann VA Home
09.2009 - 12.2014
  • Planned and created monthly activities calendar
  • Fulfilled staffing vacancies in advance to ensure adequate coverage for all shifts
  • Identified staff vacancies, recruited, interviewed and selected applicants
  • Decreased overtime by 30%
  • Maintained attendance records
  • Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet walking, standing or exercising
  • Assisted with the planning, organizing and development of activities for patients.

Donor Screener and Phlebotomist Floor Technical

Talecris Plasma Resource
06.2011 - 05.2012
  • Determined suitability of donors to undergo plasmapheresis
  • Built trust and minimized patient discomfort during phlebotomy procedures
  • Ensured plasmapheresis procedure was safe and successful
  • Maintained a clean and efficient work environment.
  • Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
  • Maintained accurate donor records through diligent data entry and documentation efforts.
  • Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.

Customer Service Representative

NCO Outsourcing (DIRECTV)
10.2007 - 02.2009


  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Cross-trained and provided backup support for organizational leadership.

Certified Nursing Assistant /Activities Assistant/Staffing Coordinator

Floyd E. Tut Fann VA Home
08.2004 - 09.2006
  • Planned and created monthly activities calendar
  • Fulfilled staffing vacancies in advance to ensure adequate coverage for all shifts
  • Identified staff vacancies, recruited, interviewed and selected applicants
  • Decreased overtime by 30%
  • Maintained attendance records
  • Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet walking, standing or exercising
  • Assisted with the planning, organizing and development of activities for patients.

Education

Bachelor Of Science - Business Administration

Colorado Technical University, Colorado Springs, CO
03.2024

Business Administration with a concentration in Logistics and Supply Chain Management

Associate of Science in Management -

Colorado Technical University
03.2021

OSHA 30 hour training -

02.2020

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • SAP ( Systems Applications and Products) computer system

Accomplishments

Delta Mu Delta International Business Honors Society

Certification

  • Certified Nursing Assistant
  • Certified Phlebotomist
  • Emergency Response Training of Madison and Autauga County
  • Christian Woman Job Crop (Microsoft Word, Finance, Career Readiness)
  • Study Nursing and Criminal Justice at Virginia College
  • Emergency Medical Technician Northstar EMS Birmingham Alabama
  • OSHA 30 Hours For General Industry
  • Leadership Training Part 1,2, & 3 (AIDT)
  • Warehouse Equipment

Awards

  • Letter of Appreciation for Outstanding Customer Service
  • Perfect Attendance Award

Timeline

Part Planning Specialist - Hyundai Mobis
06.2023 - Current
Inventory Specialist - Medline Distribution Center
10.2021 - 04.2023
Order Picker, Warehouse Driver, Logistics Warehouse Specialist - SMP Automotive
04.2018 - 10.2021
ER Patient Care Technician - Prattville Baptist Hospital
09.2016 - 09.2017
Patient Care Technician - Huntsville Hospital
08.2014 - 05.2018
Donor Screener and Phlebotomist Floor Technical - Talecris Plasma Resource
06.2011 - 05.2012
Certified Nursing Assistant /Activities Assistant/Staffing Coordinator - Floyd E. Tut Fann VA Home
09.2009 - 12.2014
Customer Service Representative - NCO Outsourcing (DIRECTV)
10.2007 - 02.2009
Certified Nursing Assistant /Activities Assistant/Staffing Coordinator - Floyd E. Tut Fann VA Home
08.2004 - 09.2006
Colorado Technical University - Bachelor Of Science, Business Administration
Colorado Technical University - Associate of Science in Management,
- OSHA 30 hour training,
Keyana Cook