Keyana Fields
Wichita,KS
Summary
Professional known for exceptional customer service and organizational skills. I am very experienced in managing client accounts and supporting project needs, ready to leverage expertise to drive customer satisfaction and operational efficiency.
Experienced with inventory management, customer relations, and sales strategies. I use great communication and leadership to streamline operations and drive sales growth. Track record of enhancing team performance and ensuring customer/contractor satisfaction.
Overview
10
10
years of professional experience
Work History
Customer Relations
GNB Property Solutions
Wichita, KS
03.2025 - 08.2026
- Performed regular audits of client accounts
- Scheduling/time management
- Quickbooks
- Identifying potential errors and fix errors
- Negotiated contracts with vendors to secure cost-effective solutions
- Ensure the highest level of customer service
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns
- Process inventory & returns
- Supporting contractors/clients with projects
- Organization & filing
Front Desk/Command
Floor & Decor
Wichita, KS
02.2022 - 03.2025
- Self-motivated, with a strong sense of personal responsibility
- Inbound & outbound calls
- Emails & auditing
- Great with computers & most software
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions, and make decisions
- Adaptable and proficient in learning new concepts quickly and efficiently
Customer Service/sales
Spectrum
Wichita, KS
07.2020 - 02.2022
- Sales (internet & phones)
- Meeting sales expectations
- Excellent communication skills, both verbal and written
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Multitasking
- Passionate about learning
- Worked effectively in fast-paced environments
- Used critical thinking to break down problems, evaluate solutions, and make decisions
CMA
Brookdale East
Wichita, KS
08.2016 - 11.2020
- Administered patient care and conducted vital sign checks
- Chatting(vitals, meals, activities)
- Support medical staff and enhance patient comfort
- Promote as much independence as possible
- Cleaning
- Assisted in patient scheduling
- Activities of daily living
- Coordinated with healthcare teams
- Take residents on outings and run errands
Education
High School Diploma -
Heights High School
Wichita, KS05-2013
Skills
Customer service
Great with computers
Front desk
Phone calls
Organization
Manager
Timeline
Customer Relations
GNB Property Solutions
03.2025 - 08.2026
Front Desk/Command
Floor & Decor
02.2022 - 03.2025
Customer Service/sales
Spectrum
07.2020 - 02.2022
CMA
Brookdale East
08.2016 - 11.2020
High School Diploma -
Heights High School