KEYANA HARRIS
Rochester,NY
Summary
Seeking a position to leverage expertise and contribute to the smooth operation of daily tasks and support the overall success of the team. With a commitment to professionalism and a proactive approach to problem-solving, eager to make a positive impact in a dynamic office environment.
Overview
4
4
years of professional experience
Work History
Workforce Navigator (Out-of-School)
The Center For Youth
11.2023 - Current
- Provided one-on-one career counseling sessions to a caseload of 25+ individuals seeking employment or career advancement opportunities.
- Conducted comprehensive assessments to identify skills, interests, and barriers to employment.
- Developed customized action plans tailored to each individual's goals and needs.
- Facilitated workshops and training sessions on resume writing, interview skills, and job search strategies.
- Established and maintained relationships with local employers to identify job opportunities for clients.
- Monitored clients' progress and provided ongoing support and guidance throughout employment process.
- Collaborated with community organizations and educational institutions to enhance workforce development initiatives.
Car Salesperson
Vision Dodge
07.2023 - 11.2023
- Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car.
- Understanding characteristics, capabilities, and features of all cars and providing potential customer with detailed information.
- Discussed financing/leasing options.
- Developed strong rapport with customers and created positive impression of business.
- Maintain customer database and communicate with them.
- Completed registration paperwork and sales documentation.
Workforce Navigator (In-School)
The Center For Youth
05.2022 - 07.2023
- Assist more than 30 students with resumes and application process to obtain and maintain employment.
- Consistently remained professional and poised when dealing with all personnel, even during moments of extreme stress.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Work Intern Assistant
Rochester Works
03.2022 - 05.2022
- Assisted youth in submitting documents required for work opportunities.
- Presented the program to students in high school.
- Contacted companies that students were interning.
- Completed applications for 300 students.
- Participated in weekly board meetings, such as a Governor Hochul meeting to discuss plans with city of Rochester, and work programming and monthly meetings with director of Rochester Works Used Doc Collect, Excel, and CATS applications to guide students and parents through process.
- Scheduled appointments, drop-offs, and maintained files for the program and 100% of participants.
Youth Leader
Center For Youth
08.2021 - 05.2022
- Execute programs for youth ages five to eighteen, assist instructors with classes, establish restorative practices, direct youth to their programs, complete data entry, and provide information to invested stakeholders about the programs
- Carry out daily creative programs such as music, dance, and athletics for up to 30 students
- Trained in techniques to resolve problems while getting to know interested parties
- Organize demographics of contributors into spreadsheets to track of participants within the building.
Digital Marketing Specialist
AVS Consulting Strategies
09.2021 - 03.2022
- Create content and graphics for social media posts, navigate social networks, analyze research, convert research into presentations, attend public events on behalf of the business
- Utilize information from company workbooks and incorporate details into a graphic using digital application presenting 90 percent of company marketing online
- Engage with people and companies on LinkedIn, and Instagram to establish a network of like-minded organizations to promote the business and its services
- Investigate the latest information on professionalism, trends in resume writing, and job hunting implementing articles vetting trustworthy information sources
- Create relatable presentations for high school aged students to execute career readiness goals.
Consumer Care Rep
EPM
10.2019 - 03.2020
- Made outbound calls to borrowers within education system to set up repayment plans for their accounts, establish settlements, and provide information requested by consumers
- Maintained professional customer support regarding sensitive financial information
- Organized personal documents and verified identification records of up to thirty clients per day
- Entered account information into data system for efficient and up to date records keeping.
Education
Medical Assistant
New Orleans BOCES-2
Rochester, NY2020
Skills
- Communication
- Organization
- Leadership
- Community
- Engagement Compliance
- Programming
- Creativity
- Instruction
- Supervision
- Interpersonal
- Negotiation
- Persuasive Communication Style
- Marketing
- Active Listening
- Positive Attitude
- Adaptability
Additional Information
- Commissioned Notary Public (2022)
- Loan Signing Agent (2022)
- Alcohol Awareness Training (2022)
Timeline
Workforce Navigator (Out-of-School)
The Center For Youth
11.2023 - Current
Car Salesperson
Vision Dodge
07.2023 - 11.2023
Workforce Navigator (In-School)
The Center For Youth
05.2022 - 07.2023
Work Intern Assistant
Rochester Works
03.2022 - 05.2022
Digital Marketing Specialist
AVS Consulting Strategies
09.2021 - 03.2022
Youth Leader
Center For Youth
08.2021 - 05.2022
Consumer Care Rep
EPM
10.2019 - 03.2020
Medical Assistant
New Orleans BOCES-2
Similar Profiles
Alexander MoranAlexander Moran
Trainee Case Worker at The Center For YouthTrainee Case Worker at The Center For Youth
Zane PowerZane Power
Youth Care Worker at Center for Youth CareYouth Care Worker at Center for Youth Care
Tama MathisTama Mathis
Behavioral Response Specialist at Midwest Center for Youth and FamilyBehavioral Response Specialist at Midwest Center for Youth and Family
Linda WilcoxLinda Wilcox
Self Hire Community Support Staff at Heritage Christian ServicesSelf Hire Community Support Staff at Heritage Christian Services
Trevor BonhonTrevor Bonhon
Assistant Football Coach at Greece Olympia High SchoolAssistant Football Coach at Greece Olympia High School