Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Team Member
Panera Bread
03.2020 - Current
Processed POS transactions, including checks, cash and credit purchases or refunds
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Greeted customers and responded to requests for information
Performed cash, card and check transactions to complete customer purchases.
Operations Intern
Aires
05.2024 - 08.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, reports, and client billing.
Contributed to positive team environment by collaborating with fellow interns on group projects and presentations.
Intern
Pregnant With Possibilities
01.2024 - 04.2024
Reported back to instructor to receive day-to-day tasks and responsibilities
Performed administrative duties and staff support tasks
Sorted and organized files, spreadsheets, and reports
Interacted with customers by phone, email, or in-person to provide information
Student Intern
Louis Stokes Internship - Cleveland Clinic
06.2016 - 08.2016
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using MS Office suite
Reported back to instructor to receive day-to-day tasks and responsibilities
Gained operational knowledge and supported departmental needs
Education
Bachelor of Arts - Psychology
Cleveland State University
Cleveland, OH
12.2024
High School Diploma -
The Cleveland School Of Architecture And Design At The John Hay Campus
Cleveland, OH
05.2019
Skills
POS systems
Sales
Goal Setting
Health and Safety Standards
Teamwork and Collaboration
Problem-Solving
Microsoft Office
Time Management
Customer Service
Great Critical Thinking Skills
Excellent Communication
Fast Learner
Additionalinformation
Merit Roll (2015)(2016)(2017), Honor Roll (2017), Honor Roll (2018), High School Diploma (2019), Volunteered at The Cleveland Food Bank twice a week where I sorted goods and put them in their right bins and packed bag lunches and repack food and drinks., Volunteered at the Aha! Festival where I passed out program guides with a bag and I also told people where to go for dinner.
Timeline
Operations Intern
Aires
05.2024 - 08.2024
Intern
Pregnant With Possibilities
01.2024 - 04.2024
Team Member
Panera Bread
03.2020 - Current
Student Intern
Louis Stokes Internship - Cleveland Clinic
06.2016 - 08.2016
Bachelor of Arts - Psychology
Cleveland State University
High School Diploma -
The Cleveland School Of Architecture And Design At The John Hay Campus