Summary
Overview
Work History
Education
Skills
Timeline
Generic
Keyanna Greene

Keyanna Greene

West Memphis,AR

Summary

Adept at enhancing patient care and support, my tenure at Methodist University Hospital honed my skills in vital signs monitoring and patient engagement. Specializing in direct patient care and office administration, I improved care delivery by streamlining patient information flow and fostering strong relationships. My adaptability and customer service excellence stand out, driving significant advancements in healthcare efficiency and patient satisfaction. Analytical and strategic nursing assistant with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 5 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.

Overview

10
10
years of professional experience

Work History

Nursing Assistant

Methodist University Hospital
04.2024 - Current
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Patient Care Technician

Methodist University Hospital
04.2024 - Current
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.

Administrative Assistant

Baptist Memorial Hospital
12.2021 - 04.2024
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Unit Coordinator

Baptist Memorial Hospital
04.2015 - 12.2021
  • Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
  • Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
  • Collaborated, communicated and engaged with family and support system to support client healing process.
  • Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.

Nursing Assistant

The Springs Of Avalon
01.2016 - 08.2019
  • Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
  • Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.

Education

High School Diploma -

Academies Of West Memphis High School
West Memphis, AR
05.2015

Skills

  • Patient Care
  • Patient Feeding
  • Basic Life Support
  • Direct Patient Care
  • Vital signs monitoring
  • Patient Observation
  • Blood Glucose Testing
  • Infection control standards
  • Scheduling Management
  • New Admissions
  • Appointment Scheduling
  • Meeting facilitation
  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • First aid and CPR certified BLS

Timeline

Nursing Assistant

Methodist University Hospital
04.2024 - Current

Patient Care Technician

Methodist University Hospital
04.2024 - Current

Administrative Assistant

Baptist Memorial Hospital
12.2021 - 04.2024

Nursing Assistant

The Springs Of Avalon
01.2016 - 08.2019

Unit Coordinator

Baptist Memorial Hospital
04.2015 - 12.2021

High School Diploma -

Academies Of West Memphis High School
Keyanna Greene