Keyanna Lindsey
Chattanooga,TN
Summary
Hardworking and dependable professional with hands-on experience in both warehouse and customer service roles. Skilled in quality inspection, problem-solving, and meeting productivity goals. Known for delivering excellent service, staying organized, and working effectively in team environments. Proficient in Microsoft Word and dedicated to continuous improvement.
Overview
6
6
years of professional experience
Work History
Assembler
OPmobility
Chattanooga, TN
08.2023 - 03.2025
- Inspected Volkswagen bumpers for quality and compliance to ensure zero defects before shipment.
- Used precision tools to rework fixable defects.
- Consistently met hourly targets while minimizing labeling errors.
Customer Service Representative
Teleperformance USA
El Paso, TX
10.2021 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Apparel Sales Associate
Academy Sports + Outdoors
Chattanooga, TN
07.2021 - 10.2021
- Maintained a clean, organized store and assisted with stocking.
- Helped customers locate products and updated pricing tags.
- Communicated merchandise needs to supervisors.
Cashier
Krystal's Restaurant
Chattanooga, TN
01.2019 - 10.2021
- Prepared customer orders and maintained cleanliness of kitchen areas.
- Handled cash transactions and resolved customer complaints.
- Followed food safety procedures and completed nightly kitchen shutdowns.
Education
Nursing Studies -
Middle Tennessee State University
Murfreesboro, TNSkills
Quality Control & Inspection
Customer Service
Microsoft Word & Documentation
Time Management
Problem-Solving
Team Collaboration
attention to detail
Timeline
Assembler
OPmobility
08.2023 - 03.2025
Customer Service Representative
Teleperformance USA
10.2021 - 05.2023
Apparel Sales Associate
Academy Sports + Outdoors
07.2021 - 10.2021
Cashier
Krystal's Restaurant
01.2019 - 10.2021
Nursing Studies -
Middle Tennessee State University