Keyara Adams
Nashville,TN
Summary
Motivated team player and leader with strong communication skills. Proven ability to collaborate effectively, adapt to challenges, and manage teams in fast-paced environments. Quick learner with a talent for acquiring and applying new knowledge. Committed to continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist/Administrative Assistant
Smith Brothers Funeral Home
06.2025 - Current
- Managed front office operations, ensuring a professional and inviting environment for visitors.
- Greeted guests and facilitated check-in processes while maintaining pleasant interactions.
- Scheduled, coordinated, and confirmed appointments to optimize time management.
- Directed incoming phone calls, taking messages for directors when necessary.
- Collaborated with families to plan services and draft obituaries efficiently.
- Completed death certificates during consultations, gathering essential information from families.
- Processed payment receipts and logged transactions accurately for financial tracking.
- Filed all paperwork systematically after collecting information for services.
Assistant Manger
Christie Cookies
02.2023 - 04.2025
- Baked daily and re-baked items to uphold quality standards.
- Managed inventory by developing a tracking system for supply orders.
- Trained new employees on operational procedures to ensure consistency.
- Delivered exceptional customer service while promoting special offers.
- Maintained accurate sales transaction records with point-of-sale systems.
- Conducted performance reviews to pinpoint areas for employee improvement.
- Oversaw daily operations, including shift scheduling and task assignments.
- Monitored cash intake and deposit records, enhancing accuracy and reducing discrepancies.
Supervisor
Instream
11.2019 - 02.2023
- Oversaw daily departmental operations, ensuring smooth workflows and timely task completion.
- Coordinated employee schedules to optimize operational efficiency.
- Managed software implementation with I.T. to enhance process optimization.
- Conducted training sessions for all new hires to ensure effective onboarding.
- Processed payments for insurance companies, maintaining financial accuracy.
- Facilitated internal and external communications to foster collaboration.
- Applied leadership skills and problem-solving techniques to maintain team efficiency.
Customer Returns Processor
iEnjoy Homes
01.2018 - 10.2020
- Efficiently received deliveries, unpacked boxes, and stored products in warehouse.
- Verified packing lists to manage material quantities and descriptions accurately.
- Inspected products for defects and damages to uphold quality standards.
- Examined ingoing and outgoing shipments for accuracy, minimizing errors.
- Collaborated with team members to expedite returns and enhance customer service.
Education
Whites Creek High School
Nashville, TNSkills
- Phone etiquette
- Communication skills
- Promotional planning
- Reporting and documentation
- Employee training
- Office management
- Point-of-sale systems
- Administrative support
- Listening skills
- Attention to detail
- Customer service
Timeline
Front Desk Receptionist/Administrative Assistant
Smith Brothers Funeral Home
06.2025 - Current
Assistant Manger
Christie Cookies
02.2023 - 04.2025
Supervisor
Instream
11.2019 - 02.2023
Customer Returns Processor
iEnjoy Homes
01.2018 - 10.2020
Whites Creek High School
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