Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Cashier/Juice Bar Server
Mother's Market And Kitchen
2021.07 - Current
Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
Pleasantly interacted with customers during hectic periods to promote a positive environment
Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction
Carried out day-to-day duties accurately and efficiently
Demonstrated respect, friendliness and willingness to help wherever needed
Worked flexible hours; night, weekend, and holiday shifts
Maintained energy and enthusiasm in a fast-paced environment
Proved to be successful working within tight deadlines and a fast-paced atmosphere.
Successfully deescalated stressful situations
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Trained new team members by relaying information on company procedures and safety requirements
Lead Mixologist
Tall Grass Drink
2022.07 - 2023.01
Processed payments correctly and promptly
Kept work areas clean, neat, and organized to promote safety, productivity, and team success
Followed instructions and processes to maintain food and beverage integrity.
Used applications such as Google Sheets and Microsoft Word to maintain organization with store records
Answered questions about store policies and addressed customer concerns.
Tallied cash drawer at the beginning and end of each work shift.
Multitasked daily tasks while keeping the customer's needs first
Team Member
Golden Spoon
2021.04 - 2021.07
Kept work areas clean, organized, and safe to promote efficiency and team safety
Learned all required tasks quickly to maximize performance
Contributed to team success by completing jobs quickly and accurately
Developed strong cooperative relationships with coworkers and managers
Operated register to process payments and collect cash payments for order totals
Trained new team members by relaying information on company procedures and safety requirements
Input orders through vendors for the items needed for success in the establishment
Used Google Sheets to organize store records and employee information
Education
Associate of Arts - Psychology
Orange Coast College
Costa Mesa, CA
08.2024
Skills
Health Department Regulations
Billing and Payment Processing
Food Running
Proper Food Handling
Guest Satisfaction
Money Handling
Till Counting
Cash Register Systems
Product and Service Sales
Loyalty Program Promotion
Product Location
Timeline
Lead Mixologist
Tall Grass Drink
2022.07 - 2023.01
Cashier/Juice Bar Server
Mother's Market And Kitchen
2021.07 - Current
Team Member
Golden Spoon
2021.04 - 2021.07
Associate of Arts - Psychology
Orange Coast College
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