Keyara Martin
Garden Grove,CA
Summary
Experienced supervisor in office and administrative support, adept at managing daily operations and improving workflow efficiency. Proven skills in team leadership, process optimization, and conflict resolution, resulting in enhanced productivity and operational flow. Successful in implementing policies that streamline organizational procedures and promote compliance. Recognized for delivering exceptional customer service and maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Administrative Coordinator
Sprouts Farmer Market
Garden Grove, CA
08.2025 - Current
- Processed payroll for employees, ensuring compliance with federal, state, and local regulations.
- Collaborated with HR to resolve payroll discrepancies and inquiries efficiently.
- Trained new staff on payroll procedures and software proficiency.
- Managed applicant tracking system to enhance candidate evaluation and communication.
- Coordinated recruitment processes to attract top talent for diverse roles.
- Assisted in onboarding by providing essential training and resources.
- Handled employee rehires, transfers, terminations, and withholdings accurately.
Product Specialist
Living Spaces
Irvine, California
07.2024 - 09.2025
- Enhanced customer satisfaction by delivering responsive service and addressing concerns promptly.
- Collaborated with colleagues to ensure showroom organization, cleanliness, and full stock availability.
- Managed product order processing, achieving timely deliveries while ensuring accuracy.
- Provided training for new employees on product details and superior customer service techniques.
- Participated in merchandising efforts to design effective visual displays for products.
- Monitored customer feedback to generate insights for improving offerings.
- Drove store success by consistently meeting individual and team sales targets.
Assistant Store Manager
Dollar Tree
03.2024 - 02.2025
- Assisted the Store Manager in overseeing daily store operations, ensuring efficient workflow and productivity.
- Supervised and motivate a team of associates, providing guidance and training to ensure excellent customer service and operational standards.
- Managed inventory control, including stock levels and organization to maintain store presentation.
- Handled customer inquiries, complaints, and returns, ensuring a positive shopping experience and effective problem resolution.
- Ensure adherence to all safety and store policies, including loss prevention and compliance with health regulations.
- Monitor and maintain store cleanliness and organization to create a welcoming environment for customers.
- Assist with cash management, including register opening/closing, deposits, and balancing cash drawers.
Manager
Grocery Outlet
03.2024 - 01.2025
- Resolved customer complaints and disputes in a professional and timely manner, resulting in an improved customer experience.
- Evaluated employee performance regularly, offering constructive feedback and coaching.
- Created reports and documents as requested by the office manager.
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.
- Assisted customers with locating items and providing product information.
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
- Watched stock of items and reorder them.
- Took care of receiving shipments.
Lead Mixologist
Tall Grass Drink
04.2023 - 09.2024
- Resolved customer complaints professionally.
- Fostered positive work culture that encouraged collaboration, motivation, and high morale among staff members.
- Supervised store employees to ensure efficient operations.
- Communicated with upper management regarding store performance metrics, goals, and challenges.
- Managed employee schedules, taking into account personal requests and business needs.
- Evaluated employee performance regularly, offering constructive feedback and coaching.
- Kept labor costs low using smart scheduling strategies and assigning work based on employee strengths and operations needs.
Store Supervisor
Mothers Market and Kitchen
04.2021 - 09.2024
- Steadily moved up in the company throughout the years.
- Resolved customer complaints professionally.
- Fostered positive work culture that encouraged collaboration, motivation, and high morale among staff members.
- Supervised store employees to ensure efficient operations.
- Communicated with upper management regarding store performance metrics, goals, and challenges.
- Managed employee schedules, taking into account personal requests and business needs.
- Evaluated employee performance regularly, offering constructive feedback and coaching.
- Kept labor costs low using smart scheduling strategies and assigning work based on employee strengths and operations needs.
Education
HIGHSCHOOL DIPLOMA -
Westminster Highschool
Westminster, CA01.2022
Some College (No Degree) - Psychology
Azusa Pacific University
Azusa, CASkills
- Quick learner
- Adaptability and teamwork
- Customer service excellence
- Time management skills
- Attention to detail
- Effective communication
- Leadership abilities
- Staff supervision
- Payroll administration
- Onboarding procedures
- Employee training
- Compliance management
- Data entry
Timeline
Administrative Coordinator
Sprouts Farmer Market
08.2025 - Current
Product Specialist
Living Spaces
07.2024 - 09.2025
Assistant Store Manager
Dollar Tree
03.2024 - 02.2025
Manager
Grocery Outlet
03.2024 - 01.2025
Lead Mixologist
Tall Grass Drink
04.2023 - 09.2024
Store Supervisor
Mothers Market and Kitchen
04.2021 - 09.2024
HIGHSCHOOL DIPLOMA -
Westminster Highschool
Some College (No Degree) - Psychology
Azusa Pacific University