Summary
Overview
Work History
Education
Skills
References
Timeline
AdministrativeAssistant

Keyarah Quinata

Olympia,WA

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

4
4
years of professional experience

Work History

Executive Receptionist

Panorama Consulting
Lacey, WA
06.2023 - Current
  • Ensured the reception area was always maintained as a safe, hazard-free environment.
  • Oversaw office sanitation processes to align with infection control standards.
  • Operated a telephone switchboard to answer, screen, and forward calls to the appropriate personnel.
  • Kept business office inventory and equipment well-stocked.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Handled customer emails promptly, ensuring responses within 24 hours.
  • Directed clients and guests to the correct departments, rooms, and staff members.
  • Supported special projects by preparing mailings, filing documents, and maintaining event organization.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Facilitated smooth communication between staff and senior management through diligent message delivery.
  • Screened and verified visitors for identification credentials, and the purpose of the visit was to maintain the security of personnel, and the office environment.
  • Greeted and welcomed visitors warmly, providing them with a positive first impression.
  • Maintained reception area in an organized, tidy manner.

Weekend Receptionist

Panorama
Lacey, WA
05.2021 - 06.2024
  • Delivered support to colleagues for various administrative tasks.
  • Addressed client concerns with professionalism.
  • Dispatched information to customers via email, physical mail, and fax.
  • Sorted and allocated mail to appropriate departments.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Showcased ability to solve problems by addressing issues promptly and successfully.
  • Acknowledged by management for delivering outstanding customer support.
  • Handled timely delivery of healthcare products.

Education

Some College (No Degree) - Radiology Science

South Puget Sound Community College
Olympia, WA

Skills

  • File management
  • Telephone skills
  • Multitasking and prioritization
  • Time management
  • Correspondence distribution
  • Multi-line telephone systems
  • Effective Organizational Skills
  • Effective Calendar Coordination
  • Office supply inventory control
  • Phone etiquette
  • Customer/Client relations
  • Professional and polished presentation
  • Reception desk management
  • Front desk operations

References

References available upon request.

Timeline

Executive Receptionist

Panorama Consulting
06.2023 - Current

Weekend Receptionist

Panorama
05.2021 - 06.2024

Some College (No Degree) - Radiology Science

South Puget Sound Community College

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Keyarah Quinata