Keyarah Langley

• Responsible for ensuring customers have a positive shopping experience by making eye contact, smiling, and greeting all customers in a courteous and friendly manner.

• Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practices, to the monthly presentation guidelines, and maintaining merchandise/brand name familiarity within departments to assist customers.

• Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids, and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.

• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter-free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to store leadership.

• AS A INBOUND EXPERT: I'm responsible for managing the flow of incoming goods, ensuring accurate inventory, and maintaining a well-stocked and organized sales floor, while also supporting guest services and maintaining a positive shopping experience.

• AS A GENERAL MERCHANDISE EXPERT: I'm responsible for stocking shelves, backstocking, zoning areas, and assisting guests. My responsibilities include inbound, outbound, and replenishment processes for GM areas.

•AS A FULFILLMENT EXPERT: I'm responsible for picking, prepping, packing, sorting, and shipping products efficiently and accurately to ensure a positive guest experience, including order pickups, drive-ups, and ship-to-home orders.

I was responsible for performing clerical and administrative functions, such as archiving, organizing, and maintaining paper and electronic filing systems that enable the timely retrieval of documents, answering the multi-line phone system, and greeting clients. Send, receive, and distribute mail and packages. Email, copy, scan, print, and bind documents. Serve as administrative support for Project Managers and staff during all project phases. Assist the COO and CEOs.