Tyrik Tucker
Temple,Tx
Summary
Detail-oriented team player with strong organizational skills seeking to maintain a full-time position that offers professional challenges to utilize interpersonal skills, excellent time management and problem-solving abilities to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Production Operator II
Niagara Bottling, LLC
07.2023 - Current
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspect final products for defects and flaws using proper QA procedures.
- Participated in training sessions to enhance skills and knowledge.
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Display good knowledge of safe operating and emergency procedures development and implementation.
- Packaged finished beverages of 1,000,000,000 units and prepared packages for accurate shipping nightly.
- Demonstrate proper use of equipment to newly hired employees to avoid workplace injuries.
- Use established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Experienced with plant start-up and shut down, process plant monitoring.
- Monitor machinery to identify concerns, make corrections, or report complex problems.
Forklift / Machine Operator
Carpenter Co
07.2021 - 07.2023
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Maintained equipment performance by lubricating and cleaning components.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Operated machining equipment safely with team of operators.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Replenished materials and supplies as needed to maintain production.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Utility Technician
City Of Temple
03.2020 - 07.2021
- Answered public questions, concerns and complaints and documented resolution of problems.
- Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
- Monitored raw water supply to detect chemical and biological contaminants.
- Used City Works software to write procedures for troubleshooting system maintenance and malfunctions.
- Manually operated water utility filters, pumps, valves, sludge systems and chemical feed systems.
- Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
- Repaired non-functioning meters and tested to verify operational status.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Installed, inspected and repaired water and sewer pipe line systems.
Regional Truck Driver
Swift Transportation
12.2019 - 03.2020
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Completed routine maintenance on truck to keep in working order.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Verified contents of inventory loads against Bills of Lading.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Fastened chains, straps, covers, and binders to secure load during transit.
CDL Driver
KLLM Transportation Services
08.2019 - 12.2019
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Conducted efficient cargo transfers to maintain route schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Contacted dispatch to report delivery incidents and determine the best methods for resolution.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas, and keeping control of vehicle.
- Verified contents of inventory loads against Bills of Lading.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Order Selector
Performance Food Group Co
02.2019 - 07.2019
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through the warehouse.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents.
- Prepared orders by processing requests, pulled materials from the warehouse, packed boxes, and prepared shipments.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Monitored inventory levels to purchase adequate supply and consistent stock of products.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Received returns of damaged and incorrect orders to process replacements.
- Labeled boxes, crates, and containers with accurate order information, destinations, and codes to minimize shipping errors.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
Customer Service Representative
Teletech
02.2018 - 02.2019
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Documented and detailed calls and complaints using call center's CRM database.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Attended telephone skills and program information training sessions to boost aptitude.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
EVS Technician
Baylor Scott & White Medical Center
04.2017 - 01.2018
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
- Performed regular equipment maintenance and reported problems to the supervisor.
- Cleaned, removed and properly disposed of biohazardous substances by OSHA and health regulations.
- Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander, and hair and eliminate microscopic allergens.
- Supervised supplies in inventory and submitted reorder requests.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways, and collecting trash.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Shift Leader
McDonald's Restaurant
02.2014 - 02.2017
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for the supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Observed packing operations to verify conformance to specifications.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Associate of Applied Science - Information Technology
Temple College
Temple, TXCertification - Medical Billing And Coding
Penn Foster College
Scottsdale, AZCDL - Logistics Management
KLLM/FFE
Dallas, TX12.2019
Diploma - General Studies
Temple High School
Temple, TX06.2016
Skills
- Proficient in Social Media sharing
- Microsoft Chrome, Edge and Word, Excel, PowerPoint
- Ability to type 40 words wpm
- Organizational and Interpersonal skills
- Effective Time Management
- Machine Operation
- Assembly and Production
- Machinery Operations
- Power and Hand Tools
- Inbound and Outbound Calling
- Complaint resolution
- Administrative support
- CRM
- Medical terminology knowledge
- Training and Development
- Knowledge of Medical Coding/Billing
- Critical Thinking
- Knowledge of Technical Analysis
- Knowledge of Firewalls, VPNs and security products
- Issue Troubleshooting
- User Support
- Data Analytics
- Desktop Support
- Technical Troubleshooting
- Resource Allocation
- Presentation Skills
- Project Coordination
Timeline
Production Operator II
Niagara Bottling, LLC
07.2023 - Current
Forklift / Machine Operator
Carpenter Co
07.2021 - 07.2023
Utility Technician
City Of Temple
03.2020 - 07.2021
Regional Truck Driver
Swift Transportation
12.2019 - 03.2020
CDL Driver
KLLM Transportation Services
08.2019 - 12.2019
Order Selector
Performance Food Group Co
02.2019 - 07.2019
Customer Service Representative
Teletech
02.2018 - 02.2019
EVS Technician
Baylor Scott & White Medical Center
04.2017 - 01.2018
Shift Leader
McDonald's Restaurant
02.2014 - 02.2017
Associate of Applied Science - Information Technology
Temple College
Certification - Medical Billing And Coding
Penn Foster College
CDL - Logistics Management
KLLM/FFE
Diploma - General Studies
Temple High School
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