Customer service oriented professional with healthcare industry experience, capable of ensuring smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records. Gather accurate billing and financial information and review intake materials for accuracy and completeness. Manage time and priorities in multi-task environments. Effective problem solver, able to assess situations and identify solutions. Work as part of a team and maintain a professional and positive environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Meadows Health & Rehabilitation
01.2024 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
CNA
Tattnall Healthcare Nursing Home
06.2024 - 02.2025
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Janiitor
All Clean
05.2023 - 11.2023
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Kept building spaces premises clean inside and outside.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Certified Nurse Aide
Candler County Hospital
04.2022 - 02.2023
Help clients with activities of daily living.
Provide wound care and assist with physical therapy exercises.
Meet the needs of all assigned patients and record data in electronic charts.
Reached out to pharmacies and doctor offices to verify medication and insurance coverage.
Administer and dispense medication under the supervision of nursing staff.
Certified Nurse Aide
Optim Healthcare
11.2020 - 03.2022
Assisted with plan of care, maintained clean and safe environment, and assisted with activities of daily living to include personal hygiene, ambulation, and feeding.
Maintained patient safety and provided for the delivery of basic patient care.
Completed documentation of patient related tasks.
Ensured the comfort, privacy, and dignity of patients by completing duties in a manner that displayed warmth and promoted a caring environment.
Janitor
All Clean
04.2018 - 06.2018
Kept facilities in clean and orderly condition.
Managed time and priorities to ensure duties were completed within established timelines.
Adhered to prescribed cleaning and security techniques and practices.