Keyauna Delille
Coarsegold,CA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Exceptionally talented Tutor with over 7 years of teaching experience. Passionate about working with youth and adult learners. Strong commitment to enhancing and supporting education. Outstanding communication and problem-solving skills. Demonstrated to deliver one-on-one service focused on learning and skills development. Foster positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Sports Specialist
Federal Bureau Of Prisons
05.2013 - 04.2018
- Created detailed patient documentation and kept thorough records outlining treatments and progress against targets.
- Worked with over 2,000 individuals in total and divided those individuals into groups, teams, and clubs.
- Recorded athletes' medical histories and performed physical examinations.
- Developed treatment plans based on health conditions, test results, and diagnosis.
- Advised athletes, trainers, or coaches to alter or cease potentially harmful sports practices.
- Followed and enforced safety measures to avoid workplace issues and maintain patient protection during treatments.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines in fast-paced atmospheres.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment relationships.
- Advised athletes, trainers, or coaches to alter or cease potentially harmful sports practices
Senior Correctional Officer
Federal Bureau Of Prisons
06.2006 - 05.2013
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
- Worked with ranges of 100 to 2,000 individuals.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Booked new inmates into the facility and processed inmates for release.
- Received and accounted for personal possessions and determined inmate work assignments.
- Led intake and processing of inmates by handling paperwork, searches, interviews, and fingerprinting.
- Addressed inquiries from the general public, other staff, inmates, and visitors to resolve concerns.
- Delivered inmates to work sites and returned safely by following protocols.
- Arranged for medical and dental care of inmates.
- Identified facility openings and designated inmates to housing units.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Mailroom Clerk
Federal Bureau Of Prisons
04.2008 - 02.2009
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters, and maintained continuous sorting feed.
- Assisted customers in completing and submitting forms to update addresses or report lost and stolen mail.
- Upsold postal services like insurance and tracking.
- Sold stamps to customers along route and counted back bills and changes to avoid errors.
- Operated postage meters, mail sealers, and labeling machines.
- Maintained mailroom supply inventories, purchase orders, and vendor supplies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines in fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Waitress
Red Lobster
07.2005 - 06.2006
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Tutor Mentor
Le Catho
05.2004 - 07.2005
- Collaborated with over 40 students on a caseload, to complete homework assignments, identify lagging skills, and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Provided appropriate learning materials for students.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Worked with students in classrooms or home environments to provide educational support.
Education
Bachelor of Arts - Linguistics
The TEFL University
Oxford, United Kingdom02.2023
Associate of Arts - Linguistics
The TEFL Academy
Nottinghamshire, United Kingdom12.2021
Certification - Linguistics
ITT International TEFL And TESOL
Bexhill, United Kingdom03.2020
Certificate In French Language - Linguistics
Lille 3
Lille, France10.2005
Certificate In French Language - Linguistics
Le Catho
Lille, France10.2003
Diploma - General Education
Thomas Downey High School
Modesto, CA06.2002
Skills
- Professional Development
- Safety Rules Enforcement
- Sports Management
- Positive Reinforcement Methods
- Client Needs Assessment
- Professional Relationships
- District Standards
- Document Organization
- Safety Protocols
- Employee Evaluation
- Microsoft Excel
- Course Development
Timeline
Sports Specialist
Federal Bureau Of Prisons
05.2013 - 04.2018
Mailroom Clerk
Federal Bureau Of Prisons
04.2008 - 02.2009
Senior Correctional Officer
Federal Bureau Of Prisons
06.2006 - 05.2013
Waitress
Red Lobster
07.2005 - 06.2006
Tutor Mentor
Le Catho
05.2004 - 07.2005
Bachelor of Arts - Linguistics
The TEFL University
Associate of Arts - Linguistics
The TEFL Academy
Certification - Linguistics
ITT International TEFL And TESOL
Certificate In French Language - Linguistics
Lille 3
Certificate In French Language - Linguistics
Le Catho
Diploma - General Education
Thomas Downey High School
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